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October 2023 by Mark W.
Some Unfriendly cashiers at customer service 've met there a couple times°°° Go to the Shreveport store!!
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September 2023 by Becky L.
Employee Shelby at the Bossier store was very professional and returned my renewal fee promptly. Excellent service
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April 2023 by Scottie G.
Went to get fuel here. Lady comes sprinting out to tell me I went through the pumps the wrong way LOL. Okay, Sams. I'll go get fuel elsewhere! Thanks anyway. What a joke
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April 2023 by Thea H.
This review is about the deli... I bought a churro .. it must have been sitting for a long time it was hard as a rock , so I took it back to the deli requested a new one ... left the old one on the counter ... 10 min later I went to get the new one and watched the gal put the churro back in the deli case to resale!!!! The person in front of me bought a churro she gave them that churro I took up there I stepped in and said ummm you can't sell her that churro that is the one I brought back up that has been sitting out for 10 min I watched you put it in your case!!! Give her a new one ... she then threw the old one away and gave her a new one !!! Be careful buying things there !!!
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March 2023 by Tiffany B.
This is for the gas station.The past 4 times I have purchased gasoline here, there is a gentleman who comes out and greets EVERYONE. It doesn't matter how busy it is, or if the weather is horrible or nice out, he will go to every person and say "Good morning sir/ma'am!" with a big smile and a huge wave. Makes my day every time.
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March 2023 by Jeff Foster
The better of the 2 SAMS clubs in NW Louisiana
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November 2022 by Abby Loscudo
I had the worst experience at Sams club in Bossier last night, between customer service and false advertisement. I went to purchase items for a birthday party and when I rang up the items, the price was double what was listed on the shelf. Two separate employees who were very nice verified the price on the shelf was correct and that it needed to be changed at the register. The manger, Rosemary, who had the employees verify the price, claimed the shelf price was wrong and refused to sell the product to me for the price Sams had it listed. Instead of selling me strawberries for $7.98 which is what was listed on the shelf, she wanted to sell them to me for $13.98 claiming that was the correct price. I needed 12 packages and she only offered to sell me 1 package for the $7.98, but I had to pay $13.98 for the other 11 packages. She was trying to change the price on the shelf as I was standing there. The employees that were involved were very uneasy and apologetic to me due to the fact that Rosemary was VERY aggressive and rude to me and that the price change while I was standing, there was wrong. I ended up declining the purchase and went to Kroger and bought exactly what I needed for the $7.98. At the end of the day, Rosemary started off rude, did not offer any other solution, and has horrible customer service. I have never been treated so terribly at a Sams Club before and I will not go back to this location again if this is how they treat customers when they are the ones at fault for the mistake.
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November 2022 by Abby T.
If I could give 0 stars I would, I had the worst experience at Sams club in Bossier last night, between customer service and false advertisement. I went to purchase items for a birthday party and when I rang up the items, the price was double what was listed on the shelf. Two separate employees who were very nice verified the price on the shelf was correct and that it needed to be changed at the register. The manger, Rosemary, who had the employees verify the price, claimed the shelf price was wrong and refused to sell the product to me for the price Sams had it listed. Instead of selling me strawberries for $7.98 which is what was listed on the shelf, she wanted to sell them to me for $13.98 claiming that was the correct price. I needed 12 packages and she only offered to sell me 1 package for the $7.98, but I had to pay $13.98 for the other 11 packages. She was trying to change the price on the shelf as I was standing there. The employees that were involved were very uneasy and apologetic to me due to the fact that Rosemary was VERY aggressive and rude to me and that the price change while I was standing, there was wrong. I ended up declining the purchase and went to Kroger and bought exactly what I needed for the $7.98. At the end of the day, Rosemary started off rude, did not offer any other solution, and has horrible customer service. I have never been treated so terribly at a Sams Club before and I will not go back to this location again if this is how they treat customers when they are the ones at fault for the mistake.
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August 2022 by Saber K.
Sams club bossier city has issues with race especially automotive department I will never go back or recommended Sam club to do my shopong
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July 2022 by Elvin H.
#Clean #Good Selection #Good Service
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October 2021 by Christina Roberts
very clean store. employees are down to earth.
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October 2021 by D'Anna Allen
always nice, especially when checking out
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May 2021 by Joel M.
I've always been a Costco kinda guy but Bossier City only has a Sam's. So I have adapted in the 9 or so months I've been back in northwest LA. I've come to really like this place. I mean what can be said about it that ain't already been said? If you need groceries, gas, office furniture, booze, office supplies, house furniture, cleaning supplies, booze, clothing, fresh bread, tires for your car, pharmaceutical items, cheese, clothes detergent, flat screen TVs etc... then this is the place for you!!! Pay for that membership and get to getting!!!
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November 2020 by Dominik D.
They do have a lot of products for reasonably cheap. Be mindful to look at the expiration dates of produce since a lot of it is already bad. Good clothing selection, the parking lot is spacious with only a few rogue carts lying around. I'd put it one notch below the one in Shreveport.
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August 2020 by Therease Winans
Sam’s club employees didn’t do like they supposed to on the Lysol. Whoever pass out the Lysol they gave the customer more than one and the limit supposed to be one. Sam’s mangers would you please take over the Lysol. This happened this morning
