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March 2024 by Larry Cleveland STOVL Investments
Had to have my windshield repaired after being damaged by flying debris on the interstate. Safelite came through! Despite having to replace the newly installed windshield due to calibration issues, they still allowed me to have transportation while I waited for the arrival of an original windshield.
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February 2024 by Nate Haraguchi
My windshield got a crack directly eye level passenger side. Stop in at Safelite to get a quote. I was told to contact my insurance company. The insurance company set me up with an appointment the very next afternoon. I was given a three hour window for the replacement and recalibration. The work was completed in little over an hour. The staff was very friendly as nd professional.
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February 2024 by Mary Ann Monnin
He showed up after an hour drive from shreveport , Louisiana replaced the glass and put the wipers on in the freezing cold! this is the third time in seven years that they have showed up and done an outstanding job!
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January 2024 by Tim Mills
Quick and fast service
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January 2024 by Edward II
Fast reliable repairs. The office desks and the small waiting area are in the same small room. You'll probably hear some good stories there since everyone is in such a small space.
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December 2023 by D V
I DO NOT recommend using this location.Came in to safelight for a repair on a half inch crack/chip10 minutes later the tech came out and said, you need a new windshield and asked if i had insurance. the extent of damage caused by their attempt is appalling and unacceptable.see below before and after photos..
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December 2023 by Kirk Coleman
Love this place. Great place to go for windshield repair and or new windshield. The people there are friendly and professional! Thanks so much to SAFELITE!
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December 2023 by Kenneth Gates
Great job. Timely and professional.
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December 2023 by Angela Miller
Easy online scheduling, great customer service and the repair took the exact time that was quoted. I will definitely use them again if needed.
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November 2023 by nicholas lindner
Rock chip got repair fast and easy.
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October 2023 by steve ross
Extremely difficult to schedule appointment
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October 2023 by Ke n
First fight:After begging my wife not to use these people... she won.Second fight:They REFUSE TO SELL me the windshield. I had to call the windshield company, and have them step in.Third fight:They refused to price match the DEALERSHIP, and DEMANDED I PAY 5 TIMES retail! That is 400% OVER retail at Ford!Fourth fight:They install it and.....IT LEAKS. They won't TRY to fix it until a replacement windshield comes in - because they're just that incompetent.So I wait a month, come in the shop and.....Fifth fightThey canceled the replacement glass. They dont want to order the glass, however, a 68 year old tech drives the truck and hears the wind coming in.Which takes us to a month later andSixth fightAnother month and another tech drives the truck... and hears the leak.They take the truck in back, break the molding, and spray soap and water on the windshield to show me the leak is in the door glass!Well, they installed that too.Oops.Fight sevenThey try to convince me it's now the sun roof,And try to convince me it's the roof rack,and try to convince me doors "just leak"And try to convince me THEIR techs heard the a/c and not the leak when the a/c wasn't onAnd try to convince me the other customer next to me didn't have a leak either...Fight eightI fixed their shoddy workmanship myself.It seems Safelite makes their money by overcharging unsuspecting people and insurance companies.Safelite DOES NOT WANT your business.It's easier to french kiss alligators than deal with these bozos.Less painful too.
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September 2023 by Chris Alwhite
Been trying to reach them for a window they replaced in july and its cracking. I can't get a response back.
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September 2023 by kimberly sawyer
I went to safelite for a windshield replacement. My car was left completely filthy with dirt and fingerprint smudges. I could hear wind whistling through my windshield. And my car started acting funny a couple of days later. It wouldn’t start up right away, the backup camera was acting funny. It seemed the battery was not acting right. And the part of my car close to the windshield was partially sticking up.So I brought my car to a different safelite and told them everything that was happening. After inspecting the car, they said the windshield had in fact not been glued on tightly enough at the top. They also noted my battery had been run down while the bossier shop was working on it so the new shop charged it for me. Apparently, the bossier shop did not preserve the battery when using it and let me leave in that condition. I will NEVER bring my car to this bossier shop again.
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September 2023 by Keely Verges
Poor customer service.Service: Auto windshield replacement
