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February 2024 by Dawn A.
The people working at this Petsmart are rude and disrespectful. I was spending so much on this store from training, grooming, and treats(food, toys). I accidentally forgot a bag of treats $48 worth, and was told I was lying about it and would not get refunded or get the treats, I was also overcharged for the traininh(from the managers no less). I have boycotted this business. I do not recommend this pet store at all.
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February 2024 by Tammy Ward
Such a big variety of products and items.
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February 2024 by Debra Goodpaster
Great selection of supplies for pets.prices are reasonable.check out girl was so friendly
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January 2024 by Kaylynn Armstrong
Took my Aussiedoodle in to get groomed. BEFOREHAND I told the lady who checked my dog in, (btw who I found out didn't groom my dog or relay any message to my dogs groomer), that I only wanted him to be cut down on his stomach and sanitary areas. I also said I wanted my dog still fluffy because it is supposed to freeze over the weekend. I get my dog back and he is completely shaved down. They tried to say that is what I asked for when I didn't. When I showed them pictures from the last time he was cut they tried to say he was matted near his skin which he wasn't. Even if he was "matted" I instructed the woman who checked him in to tell the groomer to give me a call if he/she felt they had to go lower. Also, I'm automatically charged a $10 grooming fee because of his breed and no care is taken into brushing him extra so what am I paying extra for if all you are going to do is say he's matted and shave him down anyways? So regardless if he was matted or not I should have been informed they were going to have to go so low and I would have told them to just wash and trim/cut his nails and sanitary areas. I have invested in many grooming brushes/combs because of his breed and make sure that he isn't matted because it can be uncomfortable for his skin. Pictures from his last cut and when I received him this time will be uploaded.
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January 2024 by Christina Sebastian
The nicest employees offered to track down an item that was unavailable for my pick up order. When I declined they offered to find me a replacement in their store. They went out of their way to help me despite the missing item being no big deal to me. We need more people willing to go the extra mile in this world but for now find them at PetSmart!
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January 2024 by Joshua Vead
Great products and always available.
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January 2024 by Sung Suh
About all Petsmart stores in general, they always seem to be out of mostly everything we ever need. They cancel nearly all pick up orders, it’s really rather annoying. They cancel them so quickly sometimes that I wonder if they just cancel them rather than actually trying to go and find the ordered items.
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January 2024 by Eric T
Great location. It is very easy to find everything I need for my two little Chihuahuas!
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January 2024 by john Harvey
Pet I wanted was out so they are waiting on shipments
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January 2024 by Donna Smith (Boo)
I love that you can take ur animals inside and shop. The groomers are so careful with ur animals and they have a veterinarian office inside. They have adoption days couple times a month so u can adopt a pet. Their staff is awesome,,,,, went by thr today an got fish food. store is always so clean the employees are so helpful !!!
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January 2024 by Carla Jo Turvey
Had what I needed
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December 2023 by Thea H.
Wow customer service is atrocious!!! Cashier is left alone doesn't know anything about animals says I can point ya in the direction of the product but that's all I can do !! But most of all was rude about it :-( too bad we will be taking our business elsewhere !!
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December 2023 by Steven Murphy
Wish they would have used my flea and tick shampoo instead of what they used cause it lasts longer then their shampoo other than that they was friendly with a hard puppy to settle down
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December 2023 by Jeff Posey
They have some pretty cats that need homes !!! I love looking at their tropical fish ...
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November 2023 by Alexandria Maynard
By far the cleanest petsmart I've been to. Didn't smell bad, everything was neat, stocked with product, and great service.