Kroger is a store that evokes nostalgia for many customers, with some noting its unchanged charm over the years. However, there are concerns about the store's need for upgrades, particularly regarding broken and unclean buggies. Despite these issues, the staff is recognized for their friendliness and dedication. One employee, Gil, stood out for going above and beyond to assist a customer during a power outage by finding essential ingredients for their family dinner. While the store often appears understaffed, management is still seen helping out at checkouts, demonstrating a commitment to customer service. Customers appreciate the effort and care shown, even when certain items are unavailable. Overall, Kroger is a beloved local grocery store that combines good memories with a friendly atmosphere, though improvements are desired.
