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September 2023 by Cody Navarro
If I could give zero I would. Jasmine, the girl working the front desk was extremely rude and unprofessional. She sounded like she was annoyed to do even the simplest thing or answer the simplest questions. If she is going to have an attitude, maybe she should take off of work.
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August 2023 by Samuel Welshans
Jamaya the little girl working the counter was rude and on her phone and had ten cars lined up behind me because simply incompetent. Didn’t even get the prescription have a bad feeling about the situation.
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May 2023 by Judith Murduca
The drive up always seems closed. They keep the closed light on when the drive thru is actually open. Then you need to press the button for someone to answer via phone and then might show up 5 minutes later.
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March 2023 by Ms. Regina Guy
Not a good place to put your meds if you need them right then, also don’t put your meds in there with refills because they will never refill them unless u come up there. Also, if you want your meds transferred they will say that the pharmacy will have to call them. I called corporate and then tried to go back on line for my meds and it is saying that I don’t have anything in their pharmacy. My doctor is canceling those meds and resending them somewhere else. My new pharmacy tried to call them for a month and they won’t even answer the phone. I pray that they will close this location down because there are very few people in there that are helpful but the others are rude. I will continue to use the store because I Love the food there. I am sorry but I had to warn everyone before they choose this place.
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December 2022 by Mechelle Barnes
Very bad service. Waited a hour, till told us it was on order. Too late to take it now. Got the flu. Needed tamaflu today! Di not recommend this pharmacy.
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October 2022 by Chris B.
Poor service, rude employees with zero compassion. Go somewhere else unless you want a pharmacy employee to try to override your doctor's orders.
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August 2022 by Sky Simon
I regret not getting the ladies name who helped me out. She had the best attitude and had a certain move with a purpose work ethic.
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July 2022 by Emily Johnson
The absolute worst pharmacy if you actually want your medication when your doctor prescribes it. There have been multiple times I've gotten sick and needed medication quickly. Every time, they say my medication won't be ready for about 4 days. If you go in and talk to them face to face, they'll usually tell you to walk around for a couple hours and they'll get your prescription ready. Waiting at the store while sick is not my idea of fun. Also extremely inconvenient when you have to bring your 2 small children in with you every time. And forget about using the drive thru all together. They will completely ignore you most of the time. Usually one person is working so it's incredibly slow. They desperately need to hire more people. I finally had my monthly medication transfered to a different pharmacy. I highly recommend you do the same.
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March 2022 by Tsubasa Rukia
Tried to call multiple times to transfer my mothers prescription. Voice mail on all of them. Throughout the entire time they are open. I even tried to call HR and they answered, only to hang up. The pharmacy on a different branch even tried to call to no avail. Is this how Kroger treats patients who needs life-saving meds? Krogers mission statement is “To be a leader in the distribution and merchandising of food, pharmacy, health, and personal care items, seasonal merchandise, and related products and services.”Clearly they are failing at the leading part. Management, please do something with this. This is not looking good on you all.
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January 2022 by Warren Inman
If there was a possibility of giving the pharmacy zero stars I would.Worst pharmacist in the Shreveport/Bossier area.
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December 2021 by Joni Schleben
Rude to customers but nice to coworkers, told me 1 hour wait but took 4 hours. Then gave me someone else's prescriptions! 1st time trying this pharmacy and definitely my last! I'll stick to CVS!
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November 2021 by Jim Kent
This place absolutely sucks. Was told prescription would be ready in 45 minutes. 24 hours later, still not done. This has been done multiple times.
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September 2021 by Kellie M.
It doesn't matter what day or what time I go to pick up a prescription I stand in line for at least 15 minutes before getting waited on. Then after being told a time the script will be ready, standing in line forever I get told it's not ready!!!! This is the slowest, most understaffed pharmacy I've been to. It's ridiculous and unacceptable when dealing with people's health.
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May 2021 by Lauren Moses
Literally the worst customer service skills and worst service I have EVER experienced at a pharmacy... took four attempts of getting my medication to actually leave with it .. the male pharmacist that used to work here was great but this female is extremely rude and has no regard for the customer or sense of urgency... honestly will not pick up scripts here again.
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May 2021 by Gerald Sudarto
Understaffed. Poor communication! No sense of urgency. Highly disappointed. It was great.
