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January 2024 by Gregory Hill
This is the worse pharmacy I have ever done business with. They are constantly out of the medications I need to refill. I waited a month for one prescription and never did receive it. I have had a medication in process for 4 days. Now they tell me they are out of it. I tried to call today and sat on the phone for 30 min. and no one picked up. It has gotten to the point that I experience PTSD every time I hear that terrible song they play while I am on hold. It is an unorganized mess. I blame myself. I should have taken my business elsewhere long ago.
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January 2024 by Matt H
Bad customer service, poor management.
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January 2024 by Amy Toney
This pharmacy does not care about their customers. I had been looking for a new pharmacy and after today’s service I found a new one. The pharmacist was rude and said there is only two of us today and we can’t get you your prescription and handed it back to me. I asked what I was supposed to do. I needed medicine today and he shrugged his shoulders at me. It was 10:00 am and they are open until 9:00 and you can’t fill a prescription??? Finding new pharmacy was the best thing ever. I’ll never go back.
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January 2024 by Emily Horton
Never in my 40 years have a had a pharmacist tell me my prescription would not be filled because I haven’t recently been on a different medication. My prescription specifically states allergies and complications due to a heart condition. That decision is for a doctor to make. Not a pharmacist.
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January 2024 by Cheryle DeYoung
Too slow and poorly run. Don't bother go somewhere else
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November 2023 by Marcela Espino
When I came to pick up my prescription, they realized the prescription was just sitting there. No action had been taken. They said they would expedite but the person in charge just kept helping other people and taking all the calls. I have been standing here for an hour, the pharmacist behind the computer (male) just kept mentioning how he is ready to go. With a line full of people.The only person who cares has glasses and curly short hair.
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November 2023 by Jared S
The pharmacy here is a joke, 2 cars in line means 45min - 1hr wait. I don’t understand why this is a continued issue, seems like there is enough business to utilize both lanes everyday, or hire more staff. This place is obviously poorly managed and failing to provide caring service to its community.It’s also sad to see the other negative reviews. You would expect a huge organization addressing the concerns of its customers. Ownership and management should be extremely disappointing in their performance.Avoid at all costs.
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October 2023 by Samantha Betourne
It takes this place 4 days to fill a prescription and that’s if I’m being pushy. Was assured today my prescription would be filled by the end of the day and when we went to pick it up they said it wasn’t ready. Said to come back tomorrow. I told that lady before I dropped it off I would bring it somewhere else if they couldn’t promise me it today. She’s either a liar or incompetent. This is the worst pharmacy I’ve ever had to deal with.
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October 2023 by Sheila A. Thorn
Very nice and helpful employees. It's busy, but they work hard to keep their customers up to date on their prescriptions. The one I used was CVS the one Northon Airline Dr. Very clean store.
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October 2023 by Rana Clark
Pharmacy with 5 people working and not one person will answer the phone that continuously rings. Won’t acknowledge customers that are waiting to be helped at the counter. Very unprofessional.
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September 2023 by April Guirerrez
Worst pharmacy ever. I got hurt satBeen trying to get my meds. Since 11 Sunday am it's Tuesday still getting the run around.when you call them you are on hold for a least an hour. They say an hour 2 days later you still waiting. Never again will I use them
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September 2023 by Lisa Eddy
Worst pharmacy in Haughton. The pharmacist is RUDE and extremely uncaring. My husband and I have tried for 5 days to get medications filled with no success. So here we are trying to leave town for a funeral and still no meds. If you want to be treated like a number, talked to in an unprofessional manner then this is the place. Otherwise I would highly recommend going elsewhere. Kelsey is the only kind one working there and I’m sure they don’t appreciate her.
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September 2023 by JoAnn Harris Demaree
I am handicapped and limited walking so I need Drive Thru and live right by CVS. The Drive Thru at CVS is horrible l have had to wait up to an hour. They need to just shut it down if they have no one to work it. I am going to transfer to Brookshires. sometimes I just give up.
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August 2023 by JoAnn Harris D.
If you are handicapped and need to use a drive thru Pharmacy you better not choose CVS on N Airline. You will have a long wait no matter what time you go. They do not have enough help and should either get a full time drive thru clerk or close it down . There are always cars backup and a lot just drive off. The usual wait is 30 minutes to an hour. We are switching to the new Brookshires next door can't be any worse.
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June 2023 by Sue L.
This is a very busy pharmacy that appears to be understaffed by at least 1-2 techs. I feel bad for them, but it's not enough of a reason to belittle people. The pharmacist and staff were rude and exasperated when asked to apply a coupon at pick up. I will hopefully not need to visit this pharmacy again.