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January 2024 by Chrystal Dibler
It's wrong to change someone who is cashing a payroll check 10 fee to cash it because you don't bank with you
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January 2024 by Thats SoSunni
Horrible service. I opened an online business account they took my checks then closed the account. Then I had to come in to see what the problem was. The lady that was supposed to help me when she finished up with her customer. Got on the phone why I was waiting for her and started working on someone else. I've was there just sitting for 30 minutes. Why sahe made serial calls. Horrible I would recommend to anyone
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November 2023 by RayArtV
I had a pleasant experience with chase bank. I opened a new account with them and I got what I needed. The people that works at chase are professionals and they explain everything clearly. They are nice and will answer anything questions you may have for them. This was a great experience and overall I would recommend this bank.
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February 2023 by randy davis
Had a terrible experience with this bank on yesterday by being shorted $100 bythem. I definitely plan on parting ways if I don't get my money.
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January 2023 by Stan Guest
Tried to put cash in my sons account they would not let me dumbest thing I’ve ever heard. I wouldn’t do business with this bank if you held a gun to my head..
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August 2022 by Rob W
Please go open an account at capital 1 or Barksdale. Chase is going to charge fee after fee. All I wanted was my 3 back. Used a atm that charge me 3 and chase backdoor and charged another 3. It's 2022 ain't nobody paying a fee at a atm then bank charges extra fee. I'm already broke! Benefits are so much better where they don't charge 35 for this and extra 3 at atm!
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August 2022 by Robin W
Please go open an account at capital 1 or Barksdale. Chase is going to charge fee after fee. All I wanted was my 3 back. Used a atm that charge me 3 and chase backdoor and charged another 3. It's 2022 ain't nobody paying a fee at a atm then bank charges extra fee. I'm already broke! Benefits are so much better where they don't charge 35 for this and extra 3 at atm!
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June 2022 by Jonathan Franklin
Asked for help, got handed a couple print outs and told to have a good day.
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March 2022 by April Henderson
Been with them for over 15 years.
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November 2021 by Katherine Lopez-Olivera
If you need to open an account, ask for Amber. She was very friendly and pleasant to work with.
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June 2021 by Kelly Ketchum
Was In drive through, checked hrs on window said til 6. Green light on on only 1 lane. Sat in that lane 21 minutes and lady at window when it was my turn said sorry we are closed. I have been with Chase since 1993 and over the past 2 years customer service in Shreveport Bossier has gone down hill. Hate to end a relationship but tge credit unions are far better these days!
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January 2021 by Skhai Jackson
The lady was nice and she answered question and let me come late one time I was very nice
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October 2020 by Farhan Kadri
5 Stars to Ms. TY Jones & Ms. Amber. Very helpful always
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March 2020 by John carlos
Chase sucks
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September 2019 by Sharonda Vizcaino
Chase and capital one are great banks
