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June 2024 by Betty G
Absolutely horrible customer service !!!!
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June 2024 by Tuan Do
Everything fine except customer service
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April 2024 by Sallie Godwin
I didn't go in
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March 2024 by esmeralda Rivera
Carolina Martinez is very kind and respectful and if you don't speak English she serves you in Spanish. I wish more people like her would come, kind and take good care of the customer.
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January 2024 by Chrystal Dibler
It's wrong to change someone who is cashing a payroll check 10 fee to cash it because you don't bank with you
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January 2024 by Thats SoSunni
Horrible service. I opened an online business account they took my checks then closed the account. Then I had to come in to see what the problem was. The lady that was supposed to help me when she finished up with her customer. Got on the phone why I was waiting for her and started working on someone else. I've was there just sitting for 30 minutes. Why sahe made serial calls. Horrible I would recommend to anyone
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November 2023 by RayArtV
I had a pleasant experience with chase bank. I opened a new account with them and I got what I needed. The people that works at chase are professionals and they explain everything clearly. They are nice and will answer anything questions you may have for them. This was a great experience and overall I would recommend this bank.
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February 2023 by randy davis
Had a terrible experience with this bank on yesterday by being shorted $100 bythem. I definitely plan on parting ways if I don't get my money.
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January 2023 by Stan Guest
Tried to put cash in my sons account they would not let me dumbest thing I’ve ever heard. I wouldn’t do business with this bank if you held a gun to my head..
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August 2022 by Rob W
Please go open an account at capital 1 or Barksdale. Chase is going to charge fee after fee. All I wanted was my 3 back. Used a atm that charge me 3 and chase backdoor and charged another 3. It's 2022 ain't nobody paying a fee at a atm then bank charges extra fee. I'm already broke! Benefits are so much better where they don't charge 35 for this and extra 3 at atm!
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August 2022 by Robin W
Please go open an account at capital 1 or Barksdale. Chase is going to charge fee after fee. All I wanted was my 3 back. Used a atm that charge me 3 and chase backdoor and charged another 3. It's 2022 ain't nobody paying a fee at a atm then bank charges extra fee. I'm already broke! Benefits are so much better where they don't charge 35 for this and extra 3 at atm!
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June 2022 by Jonathan Franklin
Asked for help, got handed a couple print outs and told to have a good day.
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June 2022 by April Hamilton
Been with them for over 15 years.
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June 2022 by Austin Rumminger
they never answer their phone.
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March 2022 by April Henderson
Been with them for over 15 years.
