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July 2023 by Bennett Smith
Excellent communication. Great work done.
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May 2023 by Katlyn Phavorabout
DO NOT BRING YOUR CAR HERE! They are very rude and unprofessional, especially the manager. The employees are also crooked. They stole stuff out of my car that I accidentally left in there.
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February 2023 by Samir Padolina
Several months ago, I had a fender-bender and brought my car here. CBS Collision (now Gerber Collision & Glass) had my rear bumper replaced and painted to match the body color. But for some reasons, the paint peeled off. Then I made a review and Gerber Collision had my car re-scheduled for painting. They eventually did the re-painting and it has been about a year now since then and no peeling off of the paint.Very GRATEFUL and THANKFUL that they did the repainting of the rear bumper.Service: Painting
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February 2023 by IR Pado (passersby)
Several months ago, I had a fender-bender and brought my car here. CBS Collision (now Gerber Collision & Glass) had my rear bumper replaced and painted to match the body color. But for some reasons, the paint peeled off. Then I made a review and Gerber Collision had my car re-scheduled for painting. They eventually did the re-painting and it has been about a year now since then and no peeling off of the paint.Very GRATEFUL and THANKFUL that they did the repainting of the rear bumper.Service: Painting
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January 2023 by Beth Ackerman
I was only there for the insurance estimate but they were professional and provided a comfortable waiting area.
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October 2022 by john Glover
What can I say I don’t think there’s enough space here but I’ll start with Terry was extremely unprofessional rude aggressive and very aggravating to deal with when expressing my concerns she didn’t care to listen didn’t fix anything that was the real issue with the vehicle car still rattles drives rough says there was an alignment done but there was not I’ve had to replace the wheel bearing that was damaged on the passenger side because it wasn’t checked thoroughly they are just there to make a quick buck don’t care for their customers and have the worst customer service I’ve ever seen I’m still slowly working on my car after getting it back from Gerber collision I highly recommend no one take their vehicle there I wish it was still cbs Collision Not to mention they can’t even match paint
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May 2022 by Samir Padolina (passersby)
Seven months ago, I had a fender-bender and brought my car here. CBS Collision (now Gerber Collision & Glass) had my rear bumper replaced and painted to match the body color. For that I gave them 5 stars.Just a few days ago, I was compelled to make a review of what has happened since then, detailing that just after three months or even less, the paint started peeling off and presently, six months after the job was done, almost all the paint has peeled off.I was kind of just venting my frustration that there is no more CBS Collision and that I will end up doing the painting job myself. I even mentioned that with the change of name, technically, it is another company and so there is no way the new company will redo the painting job done by the previous one.Well, they, Gerber Collision & Glass, contacted me and told me that they will redo the painting at no cost at all. AND TO THIS I AM GRATEFUL. Though, they said that with the clicking sound they cannot do anything.I must make mention that the clicking sound on the rear passenger side surfaced only after the rear bumper was replaced by them and that the car has not had anything changed, checked, nor had any accident prior to this fender-bender and so the car basically is intact from the time it was purchased brand new from the dealer and that the clicking sound only started after the change of the rear bumper by them. May not be well audibly obvious immediately after the job was done. Well, I can only hope that when they take the bumper off for re-painting, they will see something like bolts not properly tightened, or extra engine left in there making noise, or something like that, and that they will make the necessary correction.Still, I am GRATEFUL and THANKFUL that they will do the repainting of the rear bumper.
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May 2022 by J Thomas
They were great to deal with. Very professional and friendly. Will definitely use them for my auto repairs!
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April 2022 by David Trombetta
Extremely good work and top quality repair. They stayed in contact throughout the entire time they had my car in the shop. Explained what they had to do and how long it would take. Gave advanced notice of receiving parts taking longer than expected, which was not there fault, but we’re very apologetic. Picked up an immaculately clean vehicle. Will definitely use them again and feel confident referring them.
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April 2022 by Vanessa Johnson
Excellent service from start to finish. I received almost daily calls with updates on my daughter's car. The repair was flawless. Her car looked better than it did when we bought it. Excellent body work and even better customer service. We will absolutely recommend anyone that needs collision repair to go here.
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April 2022 by Courtney Johnson
CBS Collision was such a nice place to do business with. They kept me updated on every step of my auto collision repair. I’ve never had an autobody place do that for me so it was so great to get those notices. The staff was also incredibly friendly. I highly recommend them for any auto needs.Services: Painting
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March 2022 by Teresa Martignetti
CBS Collision was a great place to get my car repaired. The staff is friendly, efficient, and knowledgeable. The repairs were excellent, and they guarantee their workmanship for the life of the car. I highly recommend CBS Collision - Bossier City!Service: Painting
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March 2022 by Bryan Williamson
We had collision work completed in Bossier. The staff and workmanship was amazing. They made it a very easy process to get through!Service: Painting
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January 2022 by Lane Richardson
CBS did an incredible repair and paint job on my truck. It is not possible to see ANY of the damage from a recent accident. My truck is 14 years old, but it looks brand new where they worked on it. They kept me up to date with text messages to let me know where in the process they were on it. There were no surprises, except how awesome it looked when I got it back. This is not the first time I've used CBS. I hope I don't have to again, but if I need body work in the future, CBS it is.Services: Body & Trim
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January 2022 by Contessa Taylor
I took my car here for repair after a wreck. The staff was very professional and friendly. They answered all of my inquiries and made me feel less anxious about the process. I was updated throughout the entire process. I wouldn't hesitate to use them again.Services: Body & Trim
