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July 2023 by W Leighton
Far more like most Credit Unions.
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February 2021 by Holly Burcham
Great Customer Service!!!
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December 2020 by Lauren Barnes
My FAVORITE bank for sure!!
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May 2017 by Tony Doan
On April 18, 2017, I went in Bossier Federal Credit Union to open a business account located at the corner of Airline Dr. and Wemple Rd. My business is registered with Secretary of State as a trade name for the business. I do not believe the branch manager recognized the documents I had, and she also said my business is filed with the state as a LLC. Dump thing always happens when people overlook. All she have to do was just check with Secretary of State website to see how it is registered. She did not even invite me to her office to see if I qualify to open the business account. We stood and talked in the middle of the lobby instead. And I advised her to speak with my CPA to help her understand the situation. "No I do not need to talk to anyone" she said. Then she added "Sir nothing we can do for you". Wow, Branch Manager of Bossier Federal Credit Union without knowledge and unprofessional management who are represents Bossier Federal Credit Union. I felt like I got kicked out of the bank just because I am an Asian man. At this branch, Whoever sits in the both end offices should consider how they treat the potential customers that walk through the front doors. With the experience I have I will rate this customer service and acknowledge of there service with a 1 star.
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May 2017 by Jeanette Plunkett
Customer service is awesome and so is the fraud prevention team! Love my bank!
