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September 2024 by Erica Willis
Deidre is a superstar! Her customer service skills are superb, she was attentiveness and understanding of my needs. I will definitely return for any future needs.
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September 2024 by Jason Scott
Shadeidre was a great help! Went above and beyond. Great personality. Look her up if you go!
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September 2024 by Elizabeth EHB
We have been conducting business with the same Product Specialist, Ms. Dee Davidson for 6 plus years. Eight transactions later, we are still satisfied customers. Ms. Vanessa was patient with us and walked us through the process with comfort and secured our selection. Thank you for your excellence.
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September 2024 by melissa lynn Hay
Dee was my sales representative. She went far and above inhelping me find the perfect piece to help accommodate all of my needs. Ashley's collections are of excellent quality & their delivery teams is exceptional.
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August 2024 by Barbara Shepherd
Bought a new dining set for our eat in kitchen and a new accent cabinet for the entry way and were VERY pleased with the excellent customer service!
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August 2024 by Will Sand
Payed for someone else's. Chair and they got 1170.00 we WILL NEVER BUY THERE AGAIN!
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August 2024 by Madeline Joynor
I am very unhappy with this store. I ordered a new bed set on June 29th. I was told I would have everything in the next 2 weeks. 2 weeks rolls by still no furniture. I called them back, they told me it would be here on August 12. Here is it past August 12th, still no furniture and no communication from them at all. It has been over a month and still no furniture. I will never try to buy from Ashley’s again. When I do call, the receptionists has little to no concern about my frustration. I had my room cleaned out due to them telling me it would be here in 2 weeks. I have been sleeping on the floor and living out of bags because of a promise that I would have my bed in a manner of time. Please save the trouble from buying from here.
Update: Just called the store again, now my bed is on backorder and the truck should be arriving next week. It has quite literally been almost 2 months. Super aggravating.
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August 2024 by Orvin Launer
Good job
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August 2024 by Toni
Shadeidre is the BEST!! It's worth choosing Ashley in Bossier just for her assistance . Excellent products at a nice price.
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August 2024 by Megan Biddlecome
Tom was so helpful and kind! He made our shopping experience stress free and fun!
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August 2024 by Dorothy Zanca
Very friendly keep up the good work
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July 2024 by Alicia Upton
Tom was great! Took his time with us to make sure what we were purchasing was going to work for our needs. He was never pushy and was very knowledgeable about their products. We’ve always liked the ease of dealing with Ashley Furniture. We did learn that all Ashley’s are independently owned and financing options are different store to store. So just make sure you know what your store offers before proceeding. Overall, it was a great experience. Should have our son’s new furniture within a couple of weeks!
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July 2024 by Krista Promes
Unfortunately this store will sell you things that they don't even have in stock!! We ordered a couch, chair, ottoman, and a whole bedset. Was told 2 to 3 weeks at time of purchase. But when I called 2 weeks later just to check on our items, I was told our whole bed set is not even in stock and they have know idea when it will be. Cancelled everything and had to pick out all new stuff at Ivan Smith last minute. All of our furniture from them was delivered and set up the next business day. Was told that this unfortunately happens all the time at Ashley. SMH.
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July 2024 by Jake
Kathy was fantastic. Very knowledge and did everything she could to get us the best price. This was our 2nd time using this store and both experiences were great!
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July 2024 by Kimberly Akin
Dee was a great help!
