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January 2024 by Tim Talbot
Ken was very nice, helpful, fair & professional. Got me in the same day I contacted him and knocked out the necessary repair. Highly recommend him for your glass repair needs!
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November 2023 by Dog Mantra
Excellent service and quality! Could not ask for better customer service! This is my second windshield from A Better Windshield and all are in good shape! Experience is A+!I recommend this company to all! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2023 by Miche Williams
Ken was very nice, helpful & professional. He got my window fix in just a few hours and also went above & beyond to air my tires & change my windshield wiper just because he noticed those things needed to be done, with no extra charge! Such a nice guy & I will be doing all my window bussiness with him from now on!
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July 2023 by Trevor Mikesell
Ken is a straight shooter. Had my sons windshield replaced and Ken did a great job. He communicates well, follows up after the job. Just good old fashion style business that is hard to find anymore. The windshield looks great and our family has new business to utilize with trusted quality service. Thank you Ken for a job well done.Service: Auto windshield replacement
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April 2023 by Joao Albino
Best windshield repair shop in the Shreveport-Bossier area! Ken knows how to do a great job and always treats his customers with respect and professionalism. If you need your windshield repaired I highly recommend !
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April 2023 by Jennifer P.
I had a 3.5 inch crack, which started from a chip on the edge of my windshield. Safelite referred me to A Better Windshield. Ken fixed it in 15 minutes and it looks great, you can't even see where the crack was!
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February 2023 by Ryal Roe
Always top notch work. Used Ken for two windshields now. I will always send business his way. It’s getting rare to find professionals who live up to their promises. 5 stars.Service: Auto windshield replacement
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October 2022 by Closed Account
Wow! Windshields Cost TOO Much! That is what I discovered when I checked out the various competitors. Not having “windshield insurance” for my reliable USED, domestic puddle hopper, naturally I had to shop around under a state Registration Deadline. Last time I had a windshield repair my-out-of-pocket was more than a “Joe-Gas” SUV Fill-up! And that was WITH insurance when it was new.My appointment with Ken at Better Windshield was scheduled 2 weeks ago, and during the interim, Ken kept me posted on confirming date and time; confirming correct parts had arrived (no waiting in a dirty waiting room for a tardy, big city parts driver – translates to, “no deposit was required”). He texted or called, the time needed to complete the work; and, estimated costs; which, by the way is, WHAT SOLD me.If you can afford the higher prices and impersonal service from the “Other Guys” with TV ads, Radio Commercials, big budget marketing, high overhead, corporate indifference, etc., then be so blessed. Ken has successfully kept his costs down with an impressively simple, organized, neat and convenient location that he OWNS – not Leased like the costly competitors (another cost savings passed along). Here's the “big enchilada”. There ARE NO WORKERS with payroll taxes, insurance, liabilities, cost eating). {The work of FIVE (5) “employees” (half sitting around on the clock), is BY THE OWNER, Ken!}The savings from all others was, “Yuge” (to me). The follow up including service from start to end was “Above and Beyond” On Time and In Budget! I learned how NOT to get ripped off in the future, when Ken educated me about repairs or, the corrosion around windshield moldings from IMPROPER prior installation. (Photos still in the lab). He fixed THAT too.You won't feel ripped off patronizing this LOCAL entrepreneur with 20+ years of windshield-exclusive experience. Although my final bill was higher than originally estimated, he kept me advised of the “what if's” that would be addressed as needed. So, there were NO Surprises...except ONE: My windshield has NEVER BEEN CLEANER!
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August 2022 by Flyg Patriot
Wow! Windshields Cost TOO Much! That is what I discovered when I checked out the various competitors. Not having “windshield insurance” for my reliable USED, domestic puddle hopper, naturally I had to shop around under a state Registration Deadline. Last time I had a windshield repair my-out-of-pocket was more than a “Joe-Gas” SUV Fill-up! And that was WITH insurance when it was new.My appointment with Ken at Better Windshield was scheduled 2 weeks ago, and during the interim, Ken kept me posted on confirming date and time; confirming correct parts had arrived (no waiting in a dirty waiting room for a tardy, big city parts driver – translates to, “no deposit was required”). He texted or called, the time needed to complete the work; and, estimated costs; which, by the way is, WHAT SOLD me.If you can afford the higher prices and impersonal service from the “Other Guys” with TV ads, Radio Commercials, big budget marketing, high overhead, corporate indifference, etc., then be so blessed. Ken has successfully kept his costs down with an impressively simple, organized, neat and convenient location that he OWNS – not Leased like the costly competitors (another cost savings passed along). Here's the “big enchilada”. There ARE NO WORKERS with payroll taxes, insurance, liabilities, cost eating). {The work of FIVE (5) “employees” (half sitting around on the clock), is BY THE OWNER, Ken!}The savings from all others was, “Yuge” (to me). The follow up including service from start to end was “Above and Beyond” On Time and In Budget! I learned how NOT to get ripped off in the future, when Ken educated me about repairs or, the corrosion around windshield moldings from IMPROPER prior installation. (Photos still in the lab). He fixed THAT too.You won't feel ripped off patronizing this LOCAL entrepreneur with 20+ years of windshield-exclusive experience. Although my final bill was higher than originally estimated, he kept me advised of the “what if's” that would be addressed as needed. So, there were NO Surprises...except ONE: My windshield has NEVER BEEN CLEANER!
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August 2022 by M. Darren
Call ahead; not on premise; Outbound message says for summer months by appt only; and, will call or text back. Not a problem. Appreciate lowered overhead equals price savings. Response after leaving message... Promptly replied; very reasonable rate. Scheduling is ~2wk wait. Ken was thorough with quote; and looking forward to the installation service "in cue".
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August 2022 by Cade Palmer
Scheduled my wife's windshield appointment via text and even had some extra mouldings/plastic pieces to be replaced. All the work was done perfectly and without any complications. Will use again.Service: Auto windshield replacement
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July 2022 by Katina K Papageorge
Top notch business. Ken is so nice and genuine. In fact, he’s the only person I’ll let near any of my vehicle’s glass; for over ten years now. You don’t find that on every corner. SHOP LOCAL. Support local businesses. SUPPORT LOCAL MUSICIANS.
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February 2022 by Kendall Craig
Ken is awesome he does a good job and takes a lot of pride in his work I recommend him to anybody he took care of us and did a great job. My insurance covered having a rock chip fixed and you can barely see where it was. So thank you Ken for doing such a great job. He's even fixing my side window where the track broke and offered me a fair price. So if anybody's got a rock chip whether you have insurance or not give Ken a call. If for some reason or another he doesn't answer he always gets back to you in a fair amount of time.
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November 2021 by christopher pace
Great service. Went in for a chip on one car and ended getting a new windshield for my other as well. I didn’t know my auto insurance covered chips but he had them on speed dial. No cost, fast and easy. My other car had a huge crack and I had been putting the replacement off, but after the great service I had With the chip he had my business. I ended up having some rust under the seam that he took care of as well.If you want it done right, this is the place to go. I didn’t shop around for prices but we’ll worth the work done.
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November 2021 by Anna Wolf
Owner was super friendly and easy to talk to. Told me everything he was doing, made conversation the whole time, and told me to come back if my windshield crack started splitting at all. He also gave great food recommendations. Perfect location, super cool dude, my windshield is doing great.Service: Auto windshield repair
