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“Had the battery i needed at a good price..no one at the front counter when I arrived..waited about 15 minutes before someone finally showed up...seemed a little busy with different things, but eventually got my battery”
“I have felt like there is no such thing as customer service nor does anyone like smiling anymore when walk into any store. I get we are all going thru something in our lives some harder than others, myself as it is pretty hard. Won't go into my sad story or tell you all the details I would be writing a novel instead of a review. This is already long winded as it is. But couple little examples storm had come thru causing a lot of damage and destruction to a lot of people self included. My car now having issues being older single woman with very limited income, having to try really hard to keep it together. A simple smile hello can really help someone and today two of your employees did that for me Liz and Branden. Not only did they have nice smiles they went above and beyond helping me find part I needed. So again thank you Liz and Branden for all your help and being so kind thanks for showing outstanding customer service ...Sincerely Indy”
“You have options in Gilmer for your auto parts stores. I like O'Reilly's the best.great customer service, they help you find what you need and if they don't have it they will order it and get it there in a day or two. really good people, great place.that's why I shop there”
“I had bought a battery about 6months ago.recently had a problem and they helped me remedy it and while saving money on top of it.would definitely use them again.”
“Krystal and Alec are THE BEST! A "check engine" light came on and I went in to ask questions. They were super helpful and showed me that my car was out of brake fluid. They helped me refill my brake fluid and then gave me guidance on what to tell my mechanic when I get my car serviced. That was my first time visiting O'Reilly's but Krystal and Alec have gained the company a new customer! Thank you!”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Didn’t have my receipt. I also o longer had the bank card I used to buy the brake pads. They looked up my phone number on my profile and saw I bought them there. I got a full cash refund.”