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November 2023 by Emily D.
They always close at least an hour early, the drive was closed for a year, they decide you don't need some of your prescriptions and don't tell you that they didn't fill them, sometimes you'll be on hold for an hour just for them to pick up the phone and hang up on you, they don't always give you all the the prescriptions you paid for, they're rude when they do pick up the phone, the list goes on and on. I'll add more later when I think of more.
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November 2023 by nia mitchell
Horrible customer service, the girls are rude and lazy. all they want to do it talk
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November 2023 by Leigh Ann Burton
The pharmacy is the worst. The employees are rude and unhelpful. Tough luck if they don't have something in stock. It's your problem not theirs. They need to learn efficiency when filling prescriptions and an attitude adjustment.
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October 2023 by Gary King
This is really a lousy Walgreens. Sometime ago I switched from their competitor across the street. At first, Walgreens was marginally better. Then it slowly became just the same. Now it's worse. The problem is clearly with management. Staff at the pick up are slow, don't really care about their jobs, and don't seem to care about efficiency or customer service. While the individuals might be slack, the real issue is that management is not providing oversight and making sure things work smoothly. I just waited 30 min with only 1 person in front of me...service was that bad but it's not unusual. I'll be changing.
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September 2023 by Erin Quamme
Called to fill my bronchitis med 3 times , staff was very rude and slow
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July 2023 by Melvin Hasselbeck
The cashier was awesome .. very clean store ... This Walgreens should be on everyone's list to go to ... Set up well
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July 2023 by Brianna W.
Terrible customer service, especially when dealing with people that are sick/not feeling well and trying to get medicine.I came in to pick up a prescription, and they were having trouble figuring out my insurance. They told me to call the insurance which I tried to do but they were closed. Once I came back from calling my insurance, I told them they may have to call on their end because I can't get a hold of anyone. The pharmacist came out and said, "What makes you think I can call them if they are closed?"I just was thinking there was a pharmacy service line or something they could do on their end that a regular customer couldn't do. After going back and forth with them, I told them I had been to other Walgreens pharmacies before, and they were able to take my insurance, so I did not know what more to do from there. The pharmacist proceeded to tell me to go back to my other pharmacy (which is a Walgreens out of state) because she can't help me. I told her I couldn't because I don't live there which is why I came to this location, and she then told me they would transfer my prescription elsewhere. There was no consideration on their part and they did nothing to try to help me figure it out. Instead they made me go away and try to figure out something else while I'm still sick and waiting for medication.
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April 2023 by Megan Lowery
I placed at pickup order and within 5 minutes the order was cancelled staying that none of the items were in stock. There was several items in the order and no way they check them all in less than 5 minutes.
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January 2023 by Miranda Young
Okay so I'm always honest in my reviews the only reason I gave three stars is because there are a few select people in there who are amazing for instance my girl with the braids and the glasses and the beautiful face lol she's my favorite she is always sweet to me and my children and anybody else he walks in there she's just an amazing worker and the manager guy with the glasses with the brown hair he's really cool too and finally the third person who is really smart when it comes to all video games and Star wars and everything else and he wears glasses with a speaker on it he's also amazing my complaint and the reason why I made three stars is because I go in there a lot to load money and depending on the person that works they'll tell me they're not loading money at this time but it's not like that for all Walgreens just them and I know it's just because they don't feel like loading it because it's closing time so that is why I'm giving that rating because it does make my life a lot harder to have to try to find anywhere at night this late at night after 11:00 to get what I need
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January 2023 by John Duran
My dog has collapsed trachea on 29th of December. I dropped off a prescription at this Walgreens for my dogs, cough syrup. They told me be ready in 20 minutes. We went back later that day. They were close for lunch. Then they said you cannot get the refill to 5 January, so we go back while our dog is suffering and they said they don’t have the medicine in stock. No courtesy call or text no emails and there’s still no medication for my dog.
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October 2022 by Susan Hardgrave
I pulled up before they closed and tried to go in but they already had the doors locked and they were very rude yelling at me through the door that I couldn’t come in. I just needed to come grab some medicine really quick - it would’ve taken me 1 minute tops to pick it up and checkout. Check your hours before you’re rude to your paying customers.
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October 2022 by Deborah Jackson
They have such nice staff N ì the lines always go down quick
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April 2022 by Marcie Thibodaux
Tonight I drove from across town to fulfill an Instacart shop for a customer and even checked the store hours to ensure they were open rather than go to the Government location and the app showed open until midnight. I arrived before 10 and the doors were locked but there was a car in the lot. No reason was posted regarding early closure, they just left their customers out to dry! To help my customer, I am driving to Government with no extra pay then will backtrack for delivery. What is it with these corporate stores that just close when they see fit and without explanation?? Poor job, Walgreen’s!!
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March 2022 by Genevieve F.
This is the nicest, most spacious Walgreens's I've ever been in. It was awesome. But the employees were rude, rude, rude!
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March 2022 by Michelle R.
This is the nicest, most spacious Walgreens's I've ever been in. It was awesome. But the employees were rude, rude, rude!
