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September 2022 by Google user
Never shop at this store. Store Manger is special, mentally ill and rude. Denied selling me tobacco products when I am 35 with a legal state ID. I believe she is a paranoid schizophrenic off her medicine. She accused me of trying to buy them for an older gentleman that was in the store. It was so random I am at a lost for words. Hope she gets help.
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June 2022 by Diana Armas Zamora
Worst employee Antoine disrespectful nasty rude He clearly here his job
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January 2022 by Rose A.
The store is super clean amd always staffed with friendly and efficient people. Yes, sometimes there is a line, but it usually moves quickly. This place really is best if you are just running out of milk, or forgot to get detergent and is laundry day, or really need some car litter for that kitten your fiance just brought home. Really, it is a life saver if you want to eat your feelings or are craving cookies, or your friend or family member suddenly has a fever and you need cold meds.
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January 2022 by Grant Roberts
Never shop at this store. Store Manger is special, mentally ill and rude. Denied selling me tobacco products when I am 35 with a legal state ID. I believe she is a paranoid schizophrenic off her medicine. She accused me of trying to buy them for an older gentleman that was in the store. It was so random I am at a lost for words. Hope she gets help.
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September 2021 by Jeanne P.
I write this after having an experience at the pharmacy in the wake of the devastating Hurricane Ida. Like many others, my regular medicine was sitting on the shelf at a location that was without power. I knew the line be long once this location reopened, and because I was unable to reach anyone on the phone, I went it. The line was daunting, but it was moving. And there were a few rather grouchy people in line, it was not a horrible experience. I finally got to the front of the line and explained my predicament to the pharmacy technician. She listened and gave it some thought. Because transferring the med would involve my insurance approval, she made some notes and told me i would have to come back. I anticipated that being the next day. She said they were closing at 6, so be back for 5. I returned and hopped in line. Again - it was long and this time, there were some aggravated people because they were being told they would have to pick it up the next day. As i got up to the line, the tech recognized me and said I could have a seat because she was still on hold with my insurance. As I waited, a man who was in a lot of pain was sitting there curing everyone out (including me). After conversing with him, he calmed down. The staff never once let it bother them, they remained professional. I was able to leave that day with my medicine in hand with about 5 minutes to spare before they closed. I know that isn't always the experience here, and believe me, I have had some times when my medicine was not ready, they didn't have things, or i had rude staff assisting, but after our area was blasted by Ida, the group working surely made this experience one that i was pleased with and made some tensions decrease.
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August 2021 by Genevieve F.
I needed eye makeup remover and it was BOGO and they only had one. Every Walgreens that I've ever been to works it out so I get the discount price. I was able to get it, but only after calling a manager, etc. Up your game fills and train your employees.
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August 2021 by Michelle R.
I needed eye makeup remover and it was BOGO and they only had one. Every Walgreens that I've ever been to works it out so I get the discount price. I was able to get it, but only after calling a manager, etc. Up your game fills and train your employees.
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March 2021 by Lori B.
When I went into the store I walked in on a cashier complaining loudly about a nurse , you know the frontline essential worker, on her phone and she went on about it for a few minutes. Then as I got to The check let's just say if you wear " I hate my job" on your face she was going all out. She was rude and dismissive. I don't make complaints about anything and I've never written a Yelp review before but I cannot stand rudeness and unprofessionalism. Won't be going back.
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August 2020 by Danielle T.
85 degrees and rising in this Walgreens. 3 months the air has been out and fixing it keeps getting put back. Smh Walgreens really don't care. Even reaching out to higher people nothing getting done.
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August 2019 by Erin H.
Wish there was a zero star option. I never use this location for prescriptions but I needed a pharmacy Saturday night around 10pm after I brought my daughter to an urgent care. The doctor asked if I would prefer this location or the one on Coursey/Sherwood since (according to him) they were both 24 hour pharmacies. I chose Essen. We left urgent care and 10 minutes later we arrived at this Walgreens. We walked straight back to the pharmacy and it was closed. I walked back to the front of the store and told a cashier that we had just left an urgent care and that the clinic had electronically sent a prescription here. She didn't let me finish my sentence when she rudely stated "the sign on our front door says our pharmacy closed at 6pm". I said "ok I just left urgent care and the doc sent prescriptions here so" *she cuts me off again* "the sign on our front door says our pharmacy closes at 6pm". I wasn't arguing the fact that the pharmacy was closed since I do have two eyes. Even my 12yo daughter was shocked at how nasty rude this employee treated us. Needless to say I won't be returning to that location.
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February 2019 by Annie H.
I will not be using Walgreens anymore to fill prescriptions. It has gone down hill. I went to the doctor and he sent in some prescriptions to the pharmacy. So I went to pick them up. I stood at the counter and saw four people working in back. One woman kept going to the drive thru window, but everyone ignored me. Finally after awhile I'm acknowledged. I'm told my medicine needs to be put together. So I wait 20 mins. They call me up, I pay. The woman hands me my bag without even looking at me. Such rude customer service.
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January 2019 by Rachael Chesser
Nice place. It was odd to have 6 people in a single line to check out...and cashier was slow...but nice
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December 2018 by Marcy S.
Just when you thought something couldn't get worse, there's Walgreens! Today I sat in the drive thru for 13 mins before deciding to go inside. Then waited another 20 mins to drop off a prescription! After all that, I have to come back to pick this up.
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October 2018 by Leslie N.
The most slowest and ghetto Walgreens ever. Where is the professionalism when you're working the pharmacy?
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May 2018 by Rebecca W.
I had nothing but a great experience here. Believe it or not, I even got greeted upon entering. Of course, people don't expect the best customer service at these convenience stores, but is it me or is it getting just a bit better? So, I came in here the other day (in a hurry, otherwise I'd go elsewhere), on a mission for a pack of greeting cards. I was thrilled to find a box of assorted birthday cards and even better, they were 2 for $3. That was a deal I definitely did not want to pass up. You bet I bought 2. They are similar to a box of holiday greeting cards. Whomever created this had people like me in mind. My family and I attend a bunch of birthday parties a year and I am not that type of person that likes to spend $4 on one greeting card + I don't always remember to get greeting cards, when I need them. These were absolutely perfect! Even the sweet lady, who rang me up at the register was impressed and thought they were a great a idea and priced well. Anyway, I was in and out of the store pretty quick and the customer service I received was stellar! This is across the street from the OLOL Hospital. My experience was completely different from the others. Perhaps it may change, if I ever need to get prescriptions filled here.
