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February 2024 by Scott Harris
This place is a joke. USPS in general needs some serious help.
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November 2023 by Gianna Hall
Ordered 2 packages on Nov. 8th and they were supposed to come in Nov.15th receive notification both are out for delivery. Just to never receive them and then wake up to news that THIS POST OFFICE IS HOLDING MY MAIL “UPON CUSTOMER REQUEST” which is not true. Tried to call the post office over 17 times every-time it rang 3 times then went to a full Voicemail-box Notice. I filed a case for falsifying scans. Not only did I not receive my packages according to informed delivery I am missing 11 pieces of paper mail as well. I have lived here for a year and USPS has no problem filling my mailbox with past residents mail but when it’s MY mail I almost NEVER receive it.
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October 2023 by tiffany
The young man that helped me this morning was totally awesome... From a 1☆yesterday to a 5☆today. He made my day...
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October 2023 by Robaba Akhter
Good service. Very clean.
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August 2023 by Mitzi Miller
Made a passport appointment, with a pic & all. Arrived 5 min. before and was out of there in less than 15 min. The staff was friendly & professional. I thought they did a great job.
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August 2023 by Patricia DelCid
This office has lazy people working for it that don’t want to do anything I guess they just drive and not do anything because I have had trouble with getting my mail since I moved to this area. I was supposed to have a package delivered probably yesterday but the package has been returned to sender saying I left no forwarding address but in fact I have not moved they are just to lazy to get out of their vehicle and bring your packages to you. I don’t believe they deserve what they get paid because apparently they they don’t want to do their jobs someone needs to clean house apparently and hire people that want to work because the ones working there now DON’T THEY ARE LAZY wish I could have gave it a zero rating (update) I am no longer sending anything through this office sent my packages to a different place and received everyone of them hopefully one day they will clean up the office and hire people that actually want to work
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August 2023 by Iam Grey05
I came to pick up my package and they said someone had already picked it up
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June 2023 by Anne Cranford
We went for a minor passport application appointment. We were in and out in less than 15 minutes, and the agent who assisted us was knowledgeable and courteous.
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April 2023 by Rebeka Knezevich
This pretty much sums up the work ethic of this particular branch. "we care".
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March 2023 by Riley Bordelon (Neolamprologician)
Worst customer service ever! Desk employee was thirty minutes late to open service desk. Recording on phone clearly stated that walk in customers are welcome for passport services. After the late opening of the desk I was told I would have to have an appointment. I have always been pro USPS now I am seriously beginning to have doubts. Zero stars and thanks for nothing!
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December 2022 by Natalie W.
i scheduled an appointment to submit my passport at 10am. the website has all sorts of messages to remind you to be early and prepared, yet when i get to the post office they tell me the only acceptance agent is on lunch break .... it's 10am. i have an appointment that you should be able to see. on a separate occasion i came in for an appointment and they had me sit aside for 20 minutes so that the agent could get ready (?) while they filled out two other passport applications who came in later than me. they only called me up once the line of people sending mail was emptied out. if you need something with your passport done here make sure you don't have any other time restraints!
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August 2022 by Matt Lozier
Drop packages off here frequently, always get fast service. These folks have to deal with a lot and don't get paid enough. Take care of your people.
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July 2022 by Daniel Webb
The photo they took for my passport was rejected by the passport office! That should say it all. Should have looked on here before I went to this post office, I would have seen how incompetent they are. This is just one more confirmation. If you want a passport on time, don't come here.
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June 2022 by Wade Martin
Regularly have packages pass thru this facility and more often than not they SIT here for days or even weeks at a time. Current package arrived at this location on may 17 tomorrow is Sunday may 22 and package still has not left the facility! Get yourselves together! DO BETTER!
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May 2022 by April Scott
Passport services were subpar, and that's even pushing it. First off, I was applying for 2 different types of passports - 1 was a renewal, the other was a new application, which means the cost was different for each. However, the Post Office clerk charged me for 2 money orders of the same amount. I had to inform her they should not be the same. She saw they were 2 different passport applicant types because she even asked before creating the money orders. After getting my $40 that I was overcharged refunded to me, she failed to get me to sign my son's application (because he's a minor) and did not ask me for any id. This resulted in his passport taking 2-3 weeks longer than it should have and we almost missed our trip. I had to pay an additional $58 to overnight a notorized letter confirming he could get a passport. This could've been avoided if she'd simply asked me to sign the application as she was supposed to (the app gives specific instruction for the parent NOT to sign that section until you are in front of the accepting agent). Of course I didn't use USPS for my overnight service because I wanted to be sure the documents made it at the time I was promised. All in all, USPS is definitely not the reliable service they used to be years ago. I'll stick to FEDEX.
