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February 2024 by Linda Terry
The clerk at Scotlandville's post office (Lynn) has the worst attitude imaginable. I cannot believe they allow her to keep her job; however, the supervisor (Darlan) is just as bad, I had a simple problem that could have been solved in minutes they made it into a major issue. And that stupid sign that’s on the wall “about they want us to have 100% customer service is a big joke”!
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February 2024 by HA DAVIS
Be ready to wait
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February 2024 by Taylor Zadie Henry
Horrible customer service! I called about my package that was marked as delivered by them to a parcel locker at my apartment complex and it in fact was never delivered at all! While speaking to the lady on the phone she hung up on my face and had a disgusting attitude! The worst postal service.
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February 2024 by nena hus
Just one person working she went to the back it’s been almost 20 min SMH
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November 2023 by Shawn G
Good service
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October 2023 by A S
The lady with the Sheryl temples on harding is rude for no reason.
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July 2023 by Teacher Lady
FRIDAY, July 21, 2023:Tracking status on website states package was delivered in or at the mailbox, yet I didn’t receive the package.After contacting customer service, branch supervisor called, claiming the package was delivered. I explained to her the package wouldn’t have been able to fit in the mailbox, & nothing was at any door or around the house.Supervisor called me back, saying she had the mail carrier w/her. He said he didn’t put the package in the mailbox nor by a door, but by the garage. I told him & the supervisor I didn’t have a garage. The mail carrier then said he wasn’t sure where he placed the package.So they lied, marking the package as being delivered ‘in/at the mailbox’, then claims it was placed by a garage (that doesn’t exist)…ridiculous!UPDATE, MONDAY, July 24, 2023:My husband was outside when the mailman arrived, & handed him the package that he & his supervisor lied about, saying it was delivered the previous Friday
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April 2023 by Destini Jackson
pure laziness. and the lady with the pixie cut upfront is dismissive and unhelpful. hope she gets fired one day
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January 2022 by Cherita Fort
My husband paid for delivery confirmation of a package but it was never delivered. Two weeks later he went to the post office and the package was still sitting on a shelf. He overheard an employee saying "what are we supposed to do about it?" I supposed they should have done their job. They want to keep the post office opened so they could keep their jobs but they don't want to do their jobs. Pitiful !
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September 2021 by keyannacherelle
Cant even type what I wanna say… just take yall business elsewhere because yall will be really dissatisfied with this one on plank rd!
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June 2021 by Michael Mier
I got a post office box at this location because a year ago, soon after the start of the COVID-19 pandemic hit the U.S., some masked perps broke into the 50-or-so-box bank that includes my mailbox in my trailer park. I conversed with the manager of the trailer park about it several times, the latest time she had stated that they were waiting for the post office to repair it. I then asked the clerk at the post office when they were going to repair the mail boxes, & her reply was that they were waiting on the trailer park management to repair it. So now I have to unnecessarily pay $60 every 6 months for having a post office box so that I can receive my mail without having to wait in line. Then for the last 2 days, I've been trying to reach someone at this post office over the phone concerning a package for me that they are holding onto that has postage due. They won't allow me to pay the measly 62-cent fee & insists that the sender needs to pay the postage due. I guess they're just gonna let that package rot in the post office because they have yet -- as far as I know -- to return it to the sender. I'm not one who enjoys telling people how to do their jobs, but this post office is the worst-run post office I've ever had the displeasure of having to deal with. Every time I got there to mail a package, there is only one clerk available to help customers -- whether or not there's 1 person in line or there's 20 people in line. This has got to be fixed. Us customers pay good money for USPS services & we demand to get our money's worth.
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May 2021 by Our Treats Cupcakes
I have been trying to reach out, I paid over $70 for a over night INSURED package for my business to a client. The package arrived MID JANUARY! The perishable items were ruined and stale!! Then when I filed to get the funds back they denied my claim!! This was horrible for my business and my client was very upset!! If I could give zero stars I would. I think ups will be my go to from now on.
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July 2020 by Michelle Blanchard
Omg, the neighbors and I want to draw up petitions. This is the worst postal service and it starts with bad management to the bad delivery drivers. If they don't want to get out of vehicle to deliver your package, you will get it when they feel like or in some cases not at all. When you see on camera the mail lady did not stop at your mailbox, the management covers for the thieving drivers, saying packages delivered. 4 of us next to each other have cameras on our mailboxes and they want to say our packages were delivered but stolen. We put cameras up because we don't trust drivers and then the manager at Post Office defends them and doesn't care about the truth. Look at all the reviews
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July 2020 by Keyonda Hawthorne
Packages saying delivered we looked at our cameras to see if someone may have stole them and discovered the mailman didn’t even run on our street at all and none of my neighbors received mail. Mind you I was receiving bday gifts.
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June 2020 by Bre Thompson
Went to the Post office at 12:00pm on A Saturday , June 13 , 2020. The worker and a men that dont even work there said that they close at 12pm now . Meanwhile the website and every other post office in Baton Rouge close at 12:30pm meaning they closed 30mins early to talk to one another. Lordy , im tired of this post office , they need professional and better workers here.
