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February 2024 by Basile Roux
A beautiful outdoor terrace that makes the difference.On the downside, access to the toilets is complicated.
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December 2023 by Eve A Jup
Didn’t have tea I wanted but substitution was
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November 2023 by Mommyof4
I greeted the cashier, she said nothing. I spoke again and she barely opened her mouth to speak back. As I get my coffee, the young lady who handed me my drink had a angry look on her face. I still said thanks and she put my drink on the counter and walked away. I was not pleased with the energy or customer service ?.
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October 2023 by Dani Haus
This has absolutely nothing to do with the staff. It has everything to do with how the location is managed.There should not be a franchise location in downtown of the capital of a state, connected to a hotel, that doesn't take Starbucks ap payments. That's bananas. It's a major location. This needs to get fixed.
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August 2023 by Victor
It's Starbucks ?. "Overpriced" and "low-quality"
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June 2023 by Tyson Stumbaugh
Didn't get any food and didn't have our drinks there. They were fast though. In and out within 2 minutes so that is always nice.
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June 2023 by Jenn Kamaris
Cashier was great, barista making drinks was rude, cussed. When my coffee was make wrong I asked for ice, was given watered down cream. Order doesn’t show on my app, missing stars and bonus
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May 2023 by James Galligan
Awful, coffee was just awful. The place was deserted and the "human" behind the counter was about as helpful as a yeast infection.
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May 2023 by Rinku Patel
The male who works at this location is NOT friendly at all. I felt intimated when placing my order in person. I felt rushed by him to place my order quickky, maybe because it was 10 minutes before closing? There was no one other customer waiting. The frappe I ordered was decent, not exactly what I wanted because I didn't get to place my order accurately... the batista who made my order was very friendly and bubbly, even at the end of the day she was in great spirits!
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April 2023 by swhitehauser
Don’t pay for any extra espresso shots at this starbucks. Ordered a quad shot drink the color of milk and the barista was extremely passive aggressive
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March 2023 by Max B
This Starbucks is consistently understaffed, unstocked, and offline for mobile orders. Not sure why other Starbucks in the area can remain stocked with breakfast sandwich and other goods but this location struggles so much. The people actually working here are trying their best but clearly are getting no help from management.
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February 2023 by RyanLaG
Great location in Downtown Baton Rouge. Within walking distance of several restaurants. We stayed during the Spanish Town parade and we enjoyed the convenient location. Bed was a little firmer than we prefer but overall room was clean and nice.
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January 2023 by Brennan Bullock
I came in on 1/21/23 at 4:45pm. When I walked in I waited in line and the guy that checked me out was nice but as I was waiting for my order the lady Barista with the red circle framed glasses was not calling out the names of peoples orders or the drinks. So I waited an extra ten minutes and finally asked about my drink and her respond was “oh it’s been sitting there.” Not great customer service.
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December 2022 by AJP76244
It's a Courtyard with a very neat location downtown in Baton Rouge, LA. Hotel is very new, has lots of plugs and places to charge your devices. Fridge and coffee maker supplied. Everything as you would expect. The room was in excellent condition. Parking is a little strange self parking is a block away but you get there quick. I would stay here again and I am lifetime Titanium with Marriott. No photos but the photos on the corporate site and this site are both very good and represent the actual facility.
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November 2022 by Cathy M
Firstly, and very importantly the room was clean! The coffee maker in our room did not work, the coffee cups provided were different sizes and had different logos on them, only one was wrapped. There were no sweeteners or creamer. There was no hair dryer. When I went to the front desk they were ABSOLUTELY no help! The person at the “Bistro” was not set up and had to go in the back to get the coffee and creamer. Really bad attitude, If he walked any slower he could not remain upright. It is difficult at this time to find people who will work, I know, but WOW!