Ross Dress for Less offers a wide range of affordable and fashionable items for the whole family and home. Customers can find brand-name products at 20% to 60% off department store prices, creating a thrift store-like shopping experience. The store has a good selection, reasonable prices, and a generally positive customer service. However, some shoppers have experienced long wait times at the checkout, with not enough registers open, leading to frustration and lost business for the store. Additionally, the strict bag-checking policy upon leaving the store has left some customers perplexed, as the items are not particularly expensive. Overall, Ross Dress for Less provides a budget-friendly shopping option, with a few areas for potential improvement.