-
February 2024 by Hayden Michelli
Warning: the owner offers zero warranty on his fish.On 12-21-24 I bought 40 cardinal tetra, and 15 rummynose tetra, 55 fish in total straight out of the bag as soon as they arived to the shop. I acclimated them to a quarantine tank, filled with remineralized RODI water, to monitor for external disease, by the first night I had lost about 7 fish. By day 2 another 7ish. After another 4 days I had lost about another 7 or so more but the remainder were eating. At this point, it had been 6 days, I saw zero signs of external disease and just assumed the deaths were caused by ammonia burn in shipping. I of course checked my quarantine tanks parameters daily and everything was perfect.I then proceeded to transfer the remaining fish, about 20 cardinal tetra and 7 rummynose, to my main tank; A 190 gallon south american biotope that is heavily planted. The tank has a 300 gallon total water volume with its sump, keeps a pH under 7.4, dkH of 2-3, a TDS of 70-120 ppm, and a wifi monitored temperature controller set to 80-80.5F dual heaters. All water changes and top offs are made via a RODI system connected to a solenoid and timer that runs when the lights are off and overflows the sump into a drain line for a multi hour continuous dilution based water change, that is manually remineralized when dkH drops below 2. The tank also has ground rods set up to eliminate voltage leaks from equipment.After adding the fish to my main display I monitored them for 3 days before heading out of town for the weekend. Within those 3 days I had lost another about 10 fish. I monitored pH, dkH, temp, ammonia, nitrite, and nitrate everyday since adding the fish. The day I had left on my trip I had noticed that all my previous fish were eating and acting normal with zero signs of external disease, but I had a dead blue ram and a dying apistogramma macmasteri. I had someone perform daily water tests on my tank while I was gone and parameters stayed perfect. But by the time I had gotten back on Monday 1-1-24 these are the fish that had died 5 days after adding the cardinals and rummynose purchased from reef coral:3 wild caught amapa angelfish4 wild caught blue ram4 columbian tetra6 otocinclus1 apistograma macmasteri12 cardinal tetra + (27 that died in QT)7 rummynose tetra + (8 that died in QT)Out of the 55 fish I purchased only 8 cardinal tetra survived, and whatever was wrong with them infected and quickly killed 18 of my fish. All remaining fish are still eating, have great color, and are acting completely normal. Even my 5 original rummynose in the tank all survived oddly enough.After 5 calls over the course of 4 different days (remember this takes place over Christmas and new years) I was finally able to speak with the owner to try to rectify this situation, his employee kept telling me to call back another time because only the owner would be able to deal with this. The owners response was what is you pH? Because they are usually kept in 7.4-7.6. I told him my pH is usually 6.8-7.4 depending on my dkH at the time. He then said his latest shipment only had a few die, obviously every shipment is different. He then offered to SELL me more of the cardinals 50% off, the same cardinals that just killed hundreds of dollars worth of my fish... Bruh, really?Below is a picture of my tank on 1-3-24, my filtration, and the fish I had in quarantine.
-
July 2023 by Donnie Gillman
I had some fish and they took them in on a trade. I am very pleased with the fish I got from them.
-
June 2023 by Patricia Foraker
Lucas at Reef Coral was very knowledgeable and took the time to explain everything to me. Gave me a lot of helpful tips and answered all my questions. 100% recommend using this store
-
March 2023 by river kirby
Way overpriced, employees are rude, and every coral/anemone I buy from them becomes injured because of how rough they were handled. I've bought two anemones that died shortly after they were carelessly ripped off of a rock and dropped into a specimen bucket. I've bought several corals that looked fine in their display tank, but once in the bag were broken or had squished polyps.I've had better luck buying a bleached anemone from petco and rehabbing it.
-
March 2023 by Stevens Taylor Jr
I would have probably given them a higher review but for the first year I was shopping there the obnoxious chick still worked there. Now that she's gone we started back shopping there again. The new girl is a lot nicer. She's learning and that's cool because I'd rather deal with someone who is learning than a know it all who doesn't know how to talk to people.
-
January 2023 by Melissa Thomson
Amazing store and VERY knowledgeable staff. Wish things weren't so pricey but I get it, being a specialty store. I do trust the fish health from here vs a pet store chain.
-
November 2022 by Ann Kyes
Love this place! Friendly, knowledgeable staff and owner! We enjoy doing business with them!
-
October 2022 by Daivon Mason
It was my first time coming here and was not disappointed. I came in to get shrimp and plants for my new aquarium and had no idea where to start, I was on my way out the door when a guy asked if I needed any help I told him about my situation and he was very glad to help. He was very informative and polite I will definitely come back here when I start my first salt water tank. And the sharks where really cool to I might have to invest in them??. I highly recommend thus place for any of your fish needs
-
August 2022 by Demetria Williams
I have contacted this store several days in a row requesting the owner to contact me and have not received a return call.
-
August 2022 by Donald Lee
If u want the best fish go there
-
July 2022 by Kelsea Elizabeth W.
I used to shop here for my saltwater aquarium until my tank started going through an ugly phase . It just seemed like a money pit and nothing they recommended was helping any . The owner - Ron is very knowledgeable about his information. But his staff ( this one younger guy) is god aweful! The young guy is very rude and doesn't really have customers services mentality . I have a 30 gallon tank . This guy was trying to sell me a piece of equipment for $500 that wouldn't even fit my tank... I normally get two 5 gallons of water this guy never offers to help it to my car. He just acts stuck up and not nice . Which is all what led me to bring my service to another LFS .
-
May 2022 by Tamera F.
I'm beyond thankful and grateful for this store and it's staff! They have helped me so much with my tank and fish. I trust them so much with every question I have or issue that may be going on.
-
March 2022 by peter Landry
Very friendly and knowledgeable I will be back to to this store
-
March 2022 by Aqua marine
It was my first time coming here and was not disappointed. I came in to get shrimp and plants for my new aquarium and had no idea where to start, I was on my way out the door when a guy asked if I needed any help I told him about my situation and he was very glad to help. He was very informative and polite I will definitely come back here when I start my first salt water tank. And the sharks where really cool to I might have to invest in them??. I highly recommend thus place for any of your fish needs
-
March 2022 by M Bruney
Excellent fish and supplies at a very reasonable price.
