-
August 2024 by Mulatto Bend
Moved recently so now the Siegen location is closer. Went last weekend. It smelled like pee and it was really dark, like their lighting needed updating. Overall seemed like just an outdated location. Some strange dark areas with random tables and chairs thrown about. Just not a well maintained space. That smell though had me cut my workout short. Maybe the bathrooms need a good scrub down or maybe there's something more serious that needs to be checked out. So I'll be trekking back to the Airline Location. Hope they give this spot the attention it needs. And I really hope they add a Location close to LSU.
-
August 2024 by Sergiy Klyuyev
Clean and organized facility.
-
August 2024 by Bridget Petrie
I love Planet Fitness is open 24 hours!! I’m a working mom and sometimes the only time I have to get to the gym is before most gyms open.
-
August 2024 by Dennis Haffner
I always leave there sweating and wore out! Their equipment is second to none! Thank You for allowing a positive experience!
One suggestion! Please have more women visit the locations so I have a reason to exercise harder!
-
August 2024 by Chelsea Angelle
Love it. 10 times more beneficial than a normal gym!
-
August 2024 by shane hinds
Great staff, great gym, great showers, great geeat great
-
July 2024 by Michael McCain
I am reaching out to you today in regards to a complaint. I am here working in the Baton Rouge area, and across the state of Louisiana to help the great citizens here who have suffered a tornado, and their homes have either been a total loss or they are currently displaced while repairs to restore their home takes place.
I came in to take a shower, and get in a workout. I had spoken with one of your employees,and I was informed that it was ok to use the internet on a prior day. You had a young lady there that greeted me, and was very kind as she watched me take my computer out and attempt to touch some files that I needed to before the AM, and then I was going to begin my workout shortly after.
Shortly after another one of your female staff members by the name Ambrio came out because she heard me singing, and she asked if I needed anything I told her no. She then waited a few minutes more, and asked me how long I was going to be on my computer because your regulars would be coming in, and suggesting that it was time for me to leave. I informed her that I was ok'd by another employee on another day which is why I thought it was ok.
I informed her that I also use the internet at other locations, and had not received a problem in the past. She then stated "here we go again". I asked "What do you mean", and she stated "not you, it's just that customers are not allowed to use the internet if we are not working out. I informed her that I was planning on working out but that I was touching up on some work first before, but that I would just leave to aliviate any problem.
She then asked me for my name so that she could look up my account. I was upset by this because I had done nothing wrong. I asked for the managers information, and I asked her to show me where it was in the policy that I cannot use the internet. She informed me that I could look it up myself or take it up with the manager. I stated if she was the one exercising the policy that I would like for her to show it to me, and she stated that she would not, and that I could leave or that she would call the police on me because that is what the manager advised her to do for customers that were "arguing".
I did not think that I was arguing, I was simply asking for clarification, and this set me off. It is all too often that people think it is ok to threaten young black men with the police, and being that she is a black female I don't understand how she doesn't know how dangerous this rhetoric, and ideology is. It also was beyond disrespectful for her to tell me that I had to leave because "THE REGULAR CUSTOMER" would be arriving soon.
She became upset that I was asking questions, and then asked for the managers information. I told her that I would be filing a complaint, and she told me not to worry that my account was already suspended. I don't feel that anything was done wrong to go to such extremes when I was only attempting to work, and proceed with my day as a member. I have never disturbed anyone at this location, and I feel completely devalued as a new customer who has just recently joined Planet Fitness. I have never had such a thing happen to me at LA Fitness which I have been a member of also for several years.
I only joined because I saw that Planet Fitness has begun to invest so much into their customer, and I wanted to give it a try, but to say the least this has been a horrible experience. I can see this location is in a bad area, but that is not a reflection of your customers that may be coming in from out of town. I should not have received this treatment, and I am ok with obeying policy but there is an appropriate way that your employees should communicate this policy.
-
July 2024 by Erica Mitchell
It was my first time visiting this location. The workers were extremely nice.
-
July 2024 by Jennifer McGrady
Planet fitness is my home gym! Siegen location is big enough for a good crowd. Clean equipment and lots of massage beds!!
-
July 2024 by Madina Isah
The gym is 24 hours (perfect for my random work schedule) & I love the hydro-massage option for black card members.
-
July 2024 by Victoria Chatman
Great service from when I walked in the door. Atmosphere is everything ???
-
June 2024 by Trey
If anybody is thinking about joining Planet Fitness in Denham Springs allow me to fill you in on what you will be signing up for. As everyone is aware if you purchase a protein drink or any drink for that matter at any Planet Fitness in the country with the exception of Denham Springs, you will be asked if you want to pay with card you have on file or do you want to use another card. Dalton, the 19 year old employee that was working the front desk at Denham Springs at the time I purchased a protein drink took it upon himself to charge my company credit card WITHOUT EVEN ASKING ME and it woke my boss up at midnight which is when I work out because all charges to said card are sent via text to his phone. This is where it gets hilarious. Dalton, who obviously has no idea what he is doing having been trained by his GM Josh tells me I have to use that card on file and convinces me to use my personal credit card in which the very next day May 17th I am charged $27.54 for my membership!! Lol. The kicker is I have been there for 2 years and have not had the first problem but to make matters worse when I returned to the facility to inform Josh the GM there he looked at me as if he could not see the forest through the trees and till this very moment has no idea of the seriousness of what his employee by not just once but twice using my card without my permission. I have been a supervisor for 40 plus years and have never seen such a circus until I encountered Josh and Dalton. What’s unfortunate is nothing will be done to rectify the problem at Denham Springs that is why I had no choice but to go back to Siegen Lane with Nick and his crew of seasoned professionals at what they do over there. Josh would fail at running a one man French fry crew at McDonalds yet he is actually attempting to run Denham Springs. Very embarrassing to say the least so anybody who reads this and is thinking about joining Denham Springs by all means call me I will gladly introduce you to what you are signing up for. Respectfully yours. There is nothing more to discuss I want nothing to do with Denham Springs Planet Fitness. Not impressed at all with your typical generic default response that does absolutely nothing. A suggestion you can take it or leave but Josh is absolutely clueless and how he got by the owner to take the position of a gm blows my mind. Please do not contact me any longer we have moved on to Siegen Lane.
-
June 2024 by Debbie Alford
I would like to say Planet Fitness-Denham is awesome. From the beginning the staff, Lee now works during the day and Ryan who still working his fingers to the bone always cleaning the equipment and forever straightening all the benches, always smiled and make you feel welcomed. I love the upgrades the gym made earlier this year. If you need a place that has an abundance of equipment, clean environment and a welcoming staff…Planet Fitness-Denham is your best choice!!!
-
June 2024 by P. Vo
Easy no fuss gym. Great for the average person. Not a heavy weight type of gym. I like it. Alot of machines. The massage chairs are a nice touch.
-
May 2024 by Daniel Smith
Ease to get in, work out, and get out. Love app crowd meter
