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January 2024 by Kayla Myers
The service department knows how to treat their customers! I always have a great experience whenever I bring a vehicle. I normally deal with Chad. He makes things so easy and effortless to get my vehicle taken care of.
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December 2023 by Gerald Hayes
Great service. Val got me checked in and service was provided in a timely manner.
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December 2023 by J Julian
Super fast and friendly service. Mr Ray is the best!
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December 2023 by Margaret Benit
Communication was great with the service team. They made everything easy in getting our issues resolved.
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December 2023 by Bryan Hollis
Proofread version:Val in the service department was exceptional in terms of communication. They promptly responded to text messages, provided payment options through email links, and the loaner vehicle, the Defender, while our car was being serviced was amazing. The vehicle was serviced within two days. Exceptional service does come at a price, as is the case with most things. Eddie, our sales representative, is excellent. We are currently waiting for a new car that we have ordered, and he has been very knowledgeable and not pushy. He has displayed great patience with us.
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December 2023 by Mike Purdom
Val was easy to work with and had a tech ride with me to understand what I was experiencing. Great job!
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December 2023 by Mark Knight
Very fast and painless. Two cups of coffee and I was out of there. I had an appointment and they took my car immediately.
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December 2023 by R Cody (Ro)
Jessica Bell, sales consultant did a helluva job!! I have no complaints whatsoever. I will highly recommend anyone to come to Paretti and see Jessica for a great experience.
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December 2023 by ronnie garland
Saw an ad online for a car I was interested in, called them the next morning and put a deposit on it, couple hours later I bought the car. Easy process and very friendly people here. 10/10.
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November 2023 by Meghan K.
If I could leave zero stars, I would. When I bought my diesel Range Rover sport in 2016, I was so excited. Little did I know that I was about to have the worst 7 year experience of my life. Avoid at all costs. The people in the service department are inept assholes. Let me call them out: Pringle and Brandi. They will go out of their way to NOT help you. They can't ever get you in to be seen in a timely manner. They blame the problems with your car on YOU. They won't try to help you when you are only 2 months out of warranty due to a problem with a part that they installed in your car that DID NOT WORK. It's called customer service. You would think that they would want repeat business. I've never dreaded making a phone call to someone more in my life than Pringle. First of all, he could never find my car in the system EVER. It's like he would purposely try to annoy me and not help me. I would report a problem with my car and on every report I got back from Pringle (I had him print them all out), they could never find a problem. I believe they purposely waited until the car was out of warranty to acknowledge the issues. They majorly overcharge you for every service. For how much you spend on a car at that dealership, they should do anything and everything for their customer. They will never ever have me as one again, EVER. I've told my experience with them to multiple people and they all agree. I hope to see this dealership go down in flames, Pringle included. Screw you and have a nice day.
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November 2023 by SHONELL DILLON
The service was quick and accurate.
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November 2023 by Marnie Hoyt
Quick friendly service!!!
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October 2023 by Carol Melancon
My experience was great! Val was very professional.. and very nice. Thanks so much
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October 2023 by Colette Meister
I live in NOLA but drive to Baton Rogue for my Jaguar service. That's says a lot. I love my rep and appointments are easy to get.More importantly, my time is respected. No waiting for hours before my car is brought back to the service department! Ten stars, PJBR!
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October 2023 by Jackie Carr
We love working with Terrance he was very knowledgeable about the vehicle and explained everything in detail. Was a pleasure to work with. Thank you for your support.