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April 2024 by Amanda Schonberg
I went in a few days ago, leaving the Nike store and not being satisfied. This place was FANTASTIC. The young lady who serviced me was African American, and I hate that I forgot her name, but she was A WALKING BILLBOARD FOR AMAZING CUSTOMER SERVICE.She was so kind, very knowledgeable, and patient. They offered me water and told me about the different brands and how each one could help. She even put the shoes on for me and laced them. After I checked out, she walked me out and held the door open for me. Wonderful visit!
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April 2024 by Joey Himel
Quick service. Great place to get New Balance shoes.
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April 2024 by Marc H
Great service.. Knowledgeable employees !
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April 2024 by Savannah Nordin
Christina helped me find a great pair of sneakers! My hokas had worn down super fast and she helped me find something just as comfortable and cute but more durable. They have a great selection and fantastic shoe specialists!
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April 2024 by Toni Haynes
Cornelius was so helpful and very knowledgeable! I Highly recommend going in and getting your feet scanned and getting some inserts for your posture issues.
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April 2024 by Hank Langlois
Had a gnarly foot injury 7 months ago and turned to Big River Foot Company for comfort. First pair I purchased were great but way too soft, so I returned them a week later no questions asked, and got another pair that works better and will aid the healing process. Cornelius & Jon went above and beyond! The inserts Big River Footwear sells are GREAT! High arch, flat feet, foot issues, etc? ....go here! Its WAY less expensive then the place down the street! Oh and they have a good selection of socks!
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April 2024 by karen pressley
Preston was terrific and helped me reorder shoes and inserts for my daughter in NOLA. This was done over the phone quickly and efficiently! Great store and great service!
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April 2024 by Sabrina Exum
My podiatrist sent me to Big River for a specific type of shoe. Victoria greeted me as soon as I walked in the door and was very helpful. She gave me the royal treatment (put my shoes on and tied them for me, even gave me a bottle of water while I waited for her to get my pair from the back). She was super sweet. 10/10 recommend this store!!
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March 2024 by Gery Frie
This is the place to go to get high-quality sports-related shoes if you want to be sure they fit you well.
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March 2024 by Rebekah May
I always have a good experience going here. They measure your feet and keep everything on file for easy ordering.
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January 2024 by Linda L.
I went there because the Brooks I bought at Fleet Feet (now closed) YEARS ago were so worn out snd falling apart. I purchased other shoes over the years, but none were comfortable like the Brooks. At Big River the nicest salesperson examined my feet on a special machine. Then he brought out three different brands to try on. ALL of them were wonderful, but the Brooks were the best. Now I have new Brooks that fit perfectly and cause no pain. They are super. I will buy all my athletic shoes there.
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December 2023 by Guy Sallis
10min to 6 doors locked and lights off. Not cool.* Update next day was called by Jon manager went above and beyond very happy *
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November 2023 by Kay Lynn
Marie was very nice and helpful getting my child fitted for shoes. The process was super quick. My child loves the new shoes!
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October 2023 by Matt Galey
Great service and they actually fit you in quality shoes for whatever activity you are looking to pursue. Not just people getting paid, folks that can actually get you in the right shoe!
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August 2023 by Shamar S.
My podiatrist recommended coming here for new shoes for my feet pain. The guy there recommended some shoes I honestly forgot the name of them but they worked great. Haven't had foot pain while wearing the new shoes. Thought they would be like $300+ or some since they're like extra cushioned and everything. They were only $160 and I caught them on a sale with 20% off if I remember correctly. Staff was friendly offers water and my ac don't work so that was good. I recommend this place