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“I'm so happy that i was able to find CPR to fix my S23 Ultra. Other places were twlling me that they couldn't fix it with put the possibility of bricking my phone or wanted me to pay for things that break when the phone is in their hands.
I've a new place to get my phone fixed.”
“The charging port on my Pixel has been giving me fits. I tried cleaning it myself with no luck. Decided to try Bert's because of the great reviews and now I'm here to leave my own. Super quick, super friendly. Don't procrastinate like me, just go to Bert's!”
“OMG! Jason Rivers THEEEE ABSOLUTE BEST…hands down‼️ This guy went over and above to help assist my daughter and I with our new service…even when tech support didn’t hold up their end of the deal Jason came in to save the day‼️ He is resilient when it comes to customer service and customer care‼️ Thanks again Jason? If you’re looking for a dependable, hardworking ,dedicated rep PLEASE do not hesitate and go see Jason Rivers?”
“Their customer service is amazing. I got my iPhone XR screen fixed. They told me it would take 15 minutes, it was ready in 10. The environment was great as well. I’ll definitely be coming back.”
“Abdul at phone wiz gave speedy and great service. Came in with a cracked screen and he made sure to take care of it promptly. Less than 20 minute wait time. He got everything taken care of for each customer that came in without breaking a sweat!”
“My experience with wireless systems old Hammond was awesome. The customer service from Natalie was very professional and very helpful. She made sure that I was satisfied before she even charged me. I recommend this business for all your wireless needs, ask for Natalie she’s the best!”
“I have never been to any place to get a phone or tablet fixed outside of the big box stores. Let me tell that if you're looking for a place that is more than fair and will go to whatever lengths necessary, then look no further. I brought my IPad here to have a crack screen replaced and was blown away by the customer service and quality. A+ stand up people and business!”
“Very nice and helpful staff. I was barely in there 20 minutes and had a line upgraded and running. I wish I could remember the employee that waited on me, he was so friendly and very fast”
“Melody is probably one of the best account specialists I have had the pleasure of working with after over a decade of doing business with Verizon. She helped me convert a personal account to a complex corporate account and handled everything flawlessly. The process took around a full day in store and a few days of back and forth after, however we saved a lot of time and money in the end and we now have everything we want! Thanks so much Mel!!! Your kindness and expertise are SO appreciated”
“I can't say enough Great things about SPI on Plank! The entire team is customer service friendly. Tory is the best with figuring out a problem and resolving it quickly. The owner is also very knowledgeable and helpful. They've come to my cellular rescue numerous times.”
“Ana was a big help with getting me a new phone. She had me set up within 10 minutes and the process couldn’t haven’t been easier. I always prefer this store but the customer service is unmatched. THANK YOU ANA!”
“Picked up a pair of phone's for the wife and myself. The service personal was very helpful with the upgrade we wanted at a good price. I've been with MetroPCS for over 10 years, and I am truly comfortable with my service.”
10:30AM - 7:30PM
1221 Gardere Ln ste c, Baton Rouge
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“Found the exact iPhone I wanted on the exact iOS version I wanted . Had some issues with the newly purchased phone and brought it in the next day. They fixed it in an hour for free”
“Our AT&T representatives was extremely helpful. We will only be allowing him to help with any of our wireless needs in the future. I would rate a 10/5 if I could! Superb customer service!”
“Alana, did a wonderful job helping me replace a broken iphone. She made the wait worthwhile by helping me understand my current package and even adding ways to leverage more savings. Thanks for the help!
-Ryan”
“Yolanda , aaroneisha and erick were amazing ! from the moment we walked in they were very friendly , yolanda was extremely knowledgeable on products and services offered ! would definitely recommend this team to anyone! i can tell they enjoy working for atnt and stand behind their products and services !”
“This store is awesome! The store was clean and the team members were all so willing to help! The best part of it all was that they had team members who were able to speak Spanish. They also gave me an AMAZING deal on a new phone, and managed to lower my phone bill. Awesome experience. Good job Gardere team!”
“Just take your phone or related devices to Wise Communications... ..don't even bother to look elsewhere. I worked in digital technology, proprietary hardware and software, from 1984 until I recently retired. To be able to find this type of exemplary service, competence, prompt completion and return.. ... and doing so while exceeding all expectations is rare and hard to find anywhere. To be able to find this in Baton Rouge? ...well, don't hold your breath.I rarely feel compelled to go write a review for any purchase or service experiences but Wise Communications is one of these rare places that truly delivers your money's worth and more.. This small store on S. Sherwood Forrest, not more than a couple of blocks from the I-12 exit is a vital asset to our community and I will reference and recommend them at every possible opportunity. A+++++ ..and clearly one of Baton Rouge's "best of the best".”
10AM - 8PM
5151 Plank Rd Ste 200, Baton Rouge
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“The females were very respectful they helped me out and directed me in the right directions. They persuaded me into doing beneficial things for my family and I and moving forward I will be asking for the help from a female worker when I return if any questions reach the surface. But for the male workers, they were very unprofessional and inconsistent with giving out the information that I very politely requested, and it seemed as if they did not want to help, and more so was bothered by my presence when I was only asking about my phone plans. He has HORRIBLE customer service skills and should be redirected immediately if possible.”
“Shan was amazing! Best multi tasker I’ve ever met. Helping a customer transfer their phone over and activate it while answering all our questions and getting us upgraded. The vibe of the coursey spot was just great that day and both women working were so sweet and funny.”
“I love this location because it is right by my tanning salon and rouses. Amelia is always the one who takes care of me duri6my many mishaps. She's super sweet, knowledgeable and fast. Even though there's another location closer to me, I still go to this one.”
“10/10 service! Jessica was very helpful during the process. She made sure the process to transfer all my phone contents was done quickly. Jessica managed to help me while also simultaneously helping another customer to lower her bill. Both employees were very helpful to me today and this has been by far the best service at a T-mobile. Thanks guys!”
“Lauryn and Danny are the bomb! The customer service at this ATT store is 10x better all the others in BR.They reviewed my account, helped my choose the right devices for what I needed!Parking is a pain but park over by Matherne's.”
“Very Fast repair w/ quality i went here for my daughters iPhone 6 it was ready in about 20 mins and i just knew it would be days so we were both amazed at the time and the overall quality .. the phone looks brand new”
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“Great store! The young ladies at the front were very helpful and got me taken care of when other local stores couldn't. I'm in sales and charge port and battery died mid day yesterday. I can't work without my phone! They had me running within an hour, 3 other stores said they had to order parts 3 days out. I'll be back for sure! Very friendly!”