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March 2024 by God's Child
They never answer the phone
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April 2023 by Nichole M
unprofessional, rude and incompetent
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December 2022 by Samantha Samantha
Amazing store nahum was so helpful and kind! Definitely recommend this location over the other three I visited today in the area!
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August 2022 by Iona Lundy
The manager at the Coursey Blvd. store, named KAVEN is not the person to be in that position. Her attitude is very disrespectful. Her customer relations are very poor. She is not a people's person at all!! She must realize that, "it is not what you say or do; it's the way you do it!! ................Update: I was contacted by T-mobile representatives; Vernon and Herman Frazier. They were very understanding, apologetic, kind, and worked respectfully to resolve my situation. This is not a reflection on T-mobile and their excellent service to their valued customers; I just want to stress that! "Great job.......I truly thank you from the bottom of my heart!" "I give you guys TEN STARS!!!"
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August 2022 by Burgundy Hammond
No one told me about the ACP program until I walked through these doors! Kavin had several promotions she offered to help us out. Courtney was really sweet and kept us laughing.
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April 2022 by ken hines
Courtney an jasmine where outgoing an helpful, very hilarious an very welcoming with a lot of hospitality smiles an on pointness...
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April 2022 by Melissa Laroux
Amazing staff, helpful, kind, and friendly, and knowledgeable about phone products.
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March 2022 by Stephany Allen
Samantha and Melissa were great at delivering superb service. When I entered the store I was the only customer present. During my visit five other customers had come in and these two ladies were great at acknowledging every customer and their concerns all while also addressing concerns from customers who were calling in (talk about multitasking)! Samantha was handling customers' needs all while training new hire Melissa at the same time. Both ladies were so pleasant and professional. Melissa was fun, energetic, and eager to learn which is refreshing these days. KUDOS to both you ladies. Keep up the great work.
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October 2021 by Neapolitan gurl1
I went in there to get a new phone because mine was broken. It was a great experience. The person working there was name Brennan and he was able to help me get a new phone. He was kind and helpful.All and all he made the process easier. The experience was a 10/10, I will be going back if I have a problem.
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August 2021 by #PrayingForBetterDays
All I have to say is I got 5% satisfaction?just make sure if you call before you go please explain fully in details what you're looking for bc I made a blank trip but I purchased something anyway just because??
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August 2021 by Dwayne S.HardWorker
My phone has had issues, that this location has not helped or fix.The Alcatel company said to call them when I get back to the location so they can do their job right.
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July 2021 by Blythe Gross
She was very pleasant and very helpful.
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April 2021 by Yolanda J
All I have to say is I got 5% satisfaction?just make sure if you call before you go please explain fully in details what you're looking for bc I made a blank trip but I purchased something anyway just because??
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March 2021 by O.B.M. Ent.
My phone has had issues, that this location has not helped or fix.The Alcatel company said to call them when I get back to the location so they can do their job right.
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February 2020 by Sergio Villegas
#1 in retail
