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June 2024 by joan Augillard
Excellent customer service. Terrica & Ellis were excellent & very professional. Will be returning next week to purchase another Queen mattress set
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June 2024 by chantel tolbert
Ellis, the new store manager is a breath of fresh hair. Not only was he super helpful, but he was extremely knowledgeable too! They have a forever customer with me! Thank you for being so great.
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June 2024 by Monique Cobb
Terrica was perfect she found what I needed and it was quick and easy
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June 2024 by Lolitax _39
Since i came inside of the store, Ellis greeted me and he was really helpfull, nice and in amazing friendly way. He showed me everything and explained so i was sure i got the best for me. I end up getting my amazing new purple matress. Thank u for the amazing service
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June 2024 by juli phillips
I recently had the pleasure of purchasing a mattress from Ellis at Mattress Direct, and I couldn't be more satisfied with the experience. From the moment I walked in, Ellis was incredibly attentive, knowledgeable, and patient. He took the time to understand my specific needs and preferences, guiding me through a variety of options without any pressure.What truly set Ellis apart was his expertise. He explained the differences between each mattress in terms that were easy to understand, helping me make an informed decision. His recommendations were spot-on, and I ended up with a mattress that is perfect for my sleep style and comfort requirements.The entire process was smooth and enjoyable, thanks to Ellis’s professionalism and friendly demeanor. If you're in the market for a new mattress, I highly recommend visiting Mattress Direct and asking for Ellis. You won't be disappointed! Five stars all the way!
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May 2024 by George Maddocks
Good serviceKnowledgeableOur salesman was Ellis
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May 2024 by Lamar Phillips
I recently had the privilege of purchasing a mattress and adjustable from Ellis. Was very pleased with his knowledge and attention to detail. We are very pleased with our mattress and would highly recommend him to anyone looking to replace their bedding
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May 2024 by Patricia StPierre
Mr. Ellis The new store manager is the best salesman I have ever worked with extremely knowledgeable and helpful not pushy but helped me find a mattress that helped my back. I can actually get up and move in the morning!! Best nights sleep I have ever had!
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May 2024 by Katie Higginbotham
Wonderful customer service and very professional!!! Ellis was a delight and was very patient,and awesome to work with!
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May 2024 by Wesley Crowe
We ordered a mattress from here and it came to my house without the bed frame. The mattress has been sitting on our floor for over a month. They have given me 5 different delivery dates for the bed frame and each time no one shows up. This is 5 days where I’ve had to take off work to wait on this delivery.
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March 2024 by Eugene Jones
The salesperson was informative, and forthright. Her explanations were direct and to the point.
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March 2024 by Nicole Lambert
Ty and all the staff at Mattress Direct were so knowledgeable and helpful! They helped us find the best mattress!
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March 2024 by P Taylor
My friendly, knowledgeable sales consultant, Ms Parms, compared features of several mattresses & bases before I settled on the right one. Thank you
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February 2024 by Annette Pace
Elija worked to find us the best mattress at the best price.
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December 2023 by Isabel R
Wonderful associate who helped me out quickly and professionally!
