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February 2024 by Diana A.
Good emergency hospital with caring doctors. Recommend if your vet is closed and needs to see a vet.
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August 2023 by Whitney A.
DO NOT bring your pets to be cremated here. I have no idea what their process is, but it took us 6 weeks to get our dog back after being told it would take a week, then 2-4 weeks, then 4-6 weeks. We tried to move him after the first week and bring him to the very sweet gentleman with Four Paws Cremation Service who said he'd personally go get our pup from them and have him back to us in 3-4 days, but they told us the "process had already been started" and that wasn't an option. Still took 5 more weeks to finally get him back, only to find that they didn't even do the paw print we asked (and paid) for. They said they'd look into it and we never heard back from them. This was the most horrible experience on top of the nightmare of losing a pet. RUN, don't walk, away from this place.
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July 2023 by Ann C.
Recently I had to make a hard decision to let go of a pet for not easy reasons. I consulted Dr. Moreno, one of the veterinarians who had treated one of my other dogs, because I wasn't sure whether I was making the proper choice. He was a godsend and provided me with valuable advice and support. I knew what I had to do, but at first I couldn't bring myself to bring her in. I waited for a very long time--longer than I should have, at the expense of another pet--and eventually had to see a different veterinarian. I was concerned that she would think I was a bad person for making this choice but instead she was what I can only describe as an angel that was sent to me that day. She said that she could see I hadn't made the decision lightly, which meant so much and when I decided I couldn't be present during the process she didn't make me feel like a monster. I cannot speak for everyone since I have only dealt with Dr. Sacshe and Dr. Moreno but they were the epitome of excellence and compassion and credits to their profession and whoever trained them.
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March 2023 by Erica M.
The veterinary teaching hospital is one of the best places you can bring your pet in an emergency. This is the only hospital I can bring my dog to because he is so scared of being hurt when he's being examined. They work with him and don't continue if he shows any signs of being scared. They wait until he's comfortable. I'm very sad to see other reviews of people who don't quite understand the costs of veterinary care and why they have to pay more for specialty care. Please listen to the veterinary professionals' advice. They gain nothing out of recommending surgery. They are only looking out for your animal's health and trying to save them. You can tell they want to give your baby the best quality of life. Veterinary care is expensive because a lot of the surgeries are the same as human surgeries, but most owners don't pay for insurance like they do for their own health insurance. Please consider pet insurance to avoid being "blindsided" by the costs of emergencies
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November 2022 by Jason S.
Drs. Aulakh and St. Blanc fixed my kittens broken leg and were both incredible. The whole facility is honestly full of incredible people. It's obvious how much they care
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September 2022 by B 3.
I have been a client since 1989. 8 dogs. The clinic has slowly declined. The problem is systemic. Their rules and protocols are rigid, not about patient care. I have heard it all ; "we are overworked", "It's covid", you name it. Well they just spent millions on a nice new reception area they DID NOT need. This is a taxpayer supported school that should be offering first class teaching and pet care. They are now more concerned with their process and workflow and very much less about pet care. It is so disjointed that students and interns many times don't know or read a pets history and I have reason to believe they are not being supervised by an attending. I don't know what I will do. But they worry me greatly. I have spent low six figures on pets teir since 1989. I kid u not. In the last years they have greatly contribute to (or caused) the death of at least 2 dogs. I feel like I have to learn some medicine about what is afflicting my dog just to be safe. Someone needs to get control of this place. If it were people medicine they would have been shut down years ago. But they are the only game in town with the resources to offer broad veterinary care. And that's because we underwrite it with our tax dollars. If someone cures your pet, of course you are grateful. And you will maybe post a nice review. But there are too any complaints. Many not listed here. It's MEDICINE. Vet medicine to be sure. but they should not have this much factual, bad feedback And I am not talking about complaints of money. They are not getting it done and it's a teaching/management problem I don't wish bad things on any one or any pet. However: Something bad is going to happen to animals if they don't get this fixed.
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July 2022 by Matthew P.
Don't ever give this place a chance. My first visit is the worst I has ever had. They turned me down and won't see my pet which passed the next morning. I will never forgive them for turning me down when they could have saved my pet. I should have listened to the reviews and now I regret stepping a foot at this vet clinic. Even when I talked to the director, she blamed me for not having money firsthand and this really made me very upset. This shows that the clinic will only care about money and not saving animals. I highly advise people to go another vet clinic that understands the situation and will help accommodate. LSU vet will forever have a bad reputation in my eyes, and I will not give them a second chance.
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July 2022 by Amy R.
They have a bad reputation that is well earned. DO not take a pet there---or anything else. Bad experience. Not helpful. Try to experiment. Not smart. Try to guess of what is happening. Not thorough and not cheap. I am not from LA but people in the Bayou warned me not to go. I wish I listened. My baby is gone now, but in general, if you have a cat, go to Dr. A. James. Avoid this place. BAD service and not professional. I think people posting positive reviews work there. No one I know of had a good experience. Here is proof: research Cassandra Tynes and her dog Hot Stuff. Stay away from LSU.
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October 2021 by Holley Bede M.
At work one day I ended up saving a kitten who got stuck in a mail truck. The mail truck driver had pulled over and asked for help getting her out and we eventually got her out and wrapped her up. LSU vet clinic was the only one around taking rescues so I brought her during my lunch break. 1st off: the door was locked when they were clearly opened. Some very annoyed looking lady let me in. 2nd: the 1st thing she said to me was "what do you have" in the most bored, dry, uncompassionate way possible. I told her one kitten that the mail man and I rescued out of his truck. She SNAPPED at me "what do you mean you RESCUED it?" Took me aback. I was about to just turn around and walk out the door and figure something else out then this man from the back came out and lifted her out of the box I had her in by the scruff. I filled out the paperwork and demanded I have a way of checking on her. Maybe realizing how big of a b**** she had been she softened her tone and gave me a card with the kittens case number. I called a couple days later and spoke to someone much kinder and was informed that she was in a very loving foster home. So whoever that was, I'm sorry if you were just having a as day but there is NO excuse for treating another human with the same compassion for animals as I hope you have with such disrespect. Extremely disappointed in that and will never bring another animal there.
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March 2021 by Nicole S.
I brought my dog here because my vet was unable to diagnose what was wrong with him. Dr Vega (hopefully I am putting the correct name) was very nice and informative when explaining what could be wrong and helped me make the most painful decision I have ever had to make and have my dog put to sleep. She was very nice and understanding. However , Since this is a teaching hospital I suggest that they teach their students how to talk lower and not laugh aloud when someone is right across the hall about to lose their pet and also that it is rude to stare when someone exits a room after losing a pet. Hopefully they will have more sympathy for the next person that comes in with a dying animal.
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February 2021 by Becky K.
I have had two of my beloved dogs treated by the LSU Vet School Oncology Department, My first, Jackson, was diagnosed with osteosarcoma. It is an aggressive cancer with a poor prognosis of 2 months without treatment. We decided on treatment including the amputation of his back leg and chemotherapy. He was back running and going up and down stairs 3 days post-amputation. He had another 10 months of a good life and we got 10 additional months of loving and spoiling him. The 4th year student, the Resident Oncologist, the Supervising Oncologist and all the administrative and billing folks were kind, compassionate, and skilled at what they do. When you're taking your dog home from his last appointment at LSU Vet, knowing that his vets have done everything they can, and his treating oncologist gets on her knees and hugs your dog, telling him that he's such a good dog & there are tears in her eyes, it's at that moment you know that they truly care about your companion and and you made the right choice for their care. Seven years later, we were back at LSU Vet for our beloved LOOSEY who was diagnosed with oral melanoma. She responded beautifully to radiation treatment. Unfortunately, the cancer spread to other parts of her body. We lost her several months later to an embolism. As we experienced 7 years previous, the folks at LSU Vet School clinic were compassionate, skilled and knowledgeable. They are my go-to veterinarians. The are currently treating our feral cat turned house cat for early onset glaucoma.
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October 2020 by Katie H.
WOW! I have to admit that I was extremely hesitant about bringing my cat here after reading Yelp reviews of this place... I'm SO GLAD they didn't deter me from giving LSU School of Vet Medicine, particularly the oncology department, a chance!My sweet 13 year old tabby was diagnosed with aggressive nasal lymphoma a few months ago (another reason to hate 2020, as if we didn't already have enough) after he had spent weeks battling a horrible stuffy nose and really noisy breathing, which eventually turned into some scary, heavy nose bleeds. He was diagnosed with cancer at MedVet in Metairie, and they referred us here for radiation treatment. Naturally, I was devastated over both our cat's diagnosis and the decisions I had to make - whether to pursue cancer treatment, utilize comfort care for him to more peacefully pass naturally within weeks, or to quickly euthanize him. I decided to have him evaluated for cancer treatment. He was a good candidate for radiation, so we scheduled treatment the following week. Because we live about two hours away, I opted to have him stay at the vet school for the three days of radiation. The ENTIRE stay, the vet and support staff called me several times a day with updates and to let me know how everything was going. They let me vent, and cry, and cry some more over the phone and were very supportive of me asking questions and bouncing my thoughts off on them. They were so pleasant to deal with before, during, and after our stay. I actually cried when we left the vet school for the final time because they had tied an LSU bandana on Russell's carrier with sweet messages about Russell from the oncology team. I didn't realize that's what it was until I got home, but when I saw the bandana, I lost it. It was such an amazing gesture!Oh, and I can't forget about the billing team - they are amazing, kind, and flexible. I believe the lady's name was Melissa that we worked with. She's been wonderful.In closing, my cat's cancer was expected to have taken him quickly without treatment. I am so so so happy to report that we are 7 weeks (I think?) post-treatment and Russell is doing absolutely amazing! He's pretty much totally back to normal, although he has chronic sneezing fits because the tumor ate away some of the tissue in his nasal cavity - more space for dust and irritants to get in there and cause sneezing. He has more energy than he's had in years, and most importantly, he's a cancer survivor!! THANK YOU LSU VET ONCOLOGY!!! We are forever grateful for you!
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October 2019 by Jerry H.
Skip these guys .... lots of waiting then at the very last moment a decision making certified vet will send the next course of treatment etc. They charge premium fees and don't deliver. Maybe most don't pay given the ability to pay over time. No way most students and their parents can afford their services. University that serves the 99% has fees only the 1% can afford... more medical nonsense imo. After two days with our Maltese we went to Dog is now fine and doing well after having tumor removed from abdomen. At least the expense wasn't compounded by poor lengthy decision making
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July 2019 by Ashley H.
I paid $240 for very bad customer service and a three and a half hour wait time. I brought my dog in at 9:45 pm because I was concerned that he had ingested rat poisoning. When the vet came into the room, she did not introduce herself. I had no idea if she was a vet or a student. I waited three hours to receive results from bloodwork. The bloodwork showed that he hadn't ingested the poison (which was great!). He was okay to go home. The vet tech told me that my dog was to be discharged and to hang tight so that the doctor could write up papers. I waited 40 minutes for the doctor to discharge him. I had no idea what was taking so long. Mind you I had already waited 3 hours. Apparently they do not staff an over night registration clerk. I stood at the front desk waiting for 30 minutes to pay my bill. I was getting upset because it was 2am and I couldn't find anyone in the clinic. I let the vet know that I was upset. The vet informed me that she had three dogs in critical condition. She was in the back saving lives. I then was more understanding as to why I had to wait. LSU expects her to act as a veterinarian and registration clerk over night. How on God's green earth can LSU expect the vet to be saving lives of critical pets and do the duties of clinic registration?!? If they can spend millions on their football team, they sure have enough money to hire one more person so that issues like this do not arise.
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June 2019 by C G.
My dog is dead I have so much to say about this animal hospital because they left me with the worse last days of my dogs life. It was a very horrible feeling my dog had no food for three straight days before I made the decision to put my dog to sleep due to the negative care. The veterinarians were so inconsiderate to my concerns I am grieving and love my dog truly but I will always remember that LSU put me through a very horrible situation to see my loved pet tortured in her last days I had to do my own research and asked a million questions in order to figure out my dogs case. LSU vets were mainly one sided on increasing my charges for more services instead of focusing on my dogs care and they barely listen. I wish I had just a month more with my dog or see my dog before the end. I really hate LSU deeply and I don't understand why people go there because the vets really don't care.
