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April 2023 by Timothy Townsend
Very good
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November 2022 by Low Noter
Good bank, good service.
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July 2022 by brandon jabbia
Waiting in line for an hour or more at the drive through on a Saturday because no lobbies are open and you work Monday through Friday is unacceptable and ridiculous.Going back to Bancorpsouth.
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April 2022 by Tara Baker
The most horrible service ever. I went to do a large withdrawal as I always do in drive up. This is the first time that I've been told "because of the amount you need to come inside". Of course I'm confused because this has never happened. After expressing that I always come in the drive thru to withdraw large amounts and never was asked to come inside, I was told since it was covid they made exceptions. Mind you covid restrictions have been lifted. Then I was told they would make an exception. After waiting 15-20 min, the manager Lynn Rashto tells me the transaction is complete but she can't override it and I need to come inside still. Now she's the one who made the exception in the first place. Then backtrack saying I need to come inside. HORRIBLE SERVICE. Who makes a customer wait that amount of time Then makes an excuse for me to come inside. It's much more dangerous for me to go in lobby and everyone hears her counting my money out to me. I didn't have time today to close my account, but I'll definitely go back to close it. There was no reason to make me come inside after she made an exception. I'm a supervisor at a bank and I would never allow that type of service
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March 2022 by Carolyn Hoskey
Teller does not know good customer service. I went there today and common courtesy is to thank your customer for their business. The only thing she said to me was do you have your I d. What has happened to good customer service? This area of Louisiana is horrible. It doesn’t matter who you are or who your customer is kindness goes a long way. LEARN GOOD CUSTOMER SERVICE.
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March 2022 by Mark Sivori
Slow drive through !!!Customers request deposit slips making others wait.
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October 2021 by Jamie Cox
Im thinking of switching Banks on account of the Branch hours alone. They open late and close early. It leaves no convience for someone like me who also works business hours during the week. And this Branch seems to hardly ever have their doors open. Its like there's always a sign on the door directing you to a very congested drive through.
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October 2021 by Melissa Eisworth
Been in line at driveway for over 40 min and only moved one car. Never in my life have I sat this long at a bank.
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July 2021 by mike champagne
Terrible drive through .Been in line and only two line open for 20 minutes
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May 2020 by Anna Harrison
I will never do business with this bank no more. I tried to cashed my check an heard a teller insult a customer. I call to speak to a manager, none in site. today I visited the branch I never seen a manager so unprofessional in my life. If that's the case go back to College or University an retake management 101. Now on I will take my business to another branch. VERY UNPROFESSIONAL STAFF.
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May 2020 by ursula turner
Customer service needs improving from management to clerks. Long wait to transfer money.
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November 2019 by cedro idencio
Will never use this bank again. All the money I have in the account and I have problems cashing checks. It’s ridiculous
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October 2018 by Aj Oxley
Friendly Knowledgeable staff...
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August 2018 by Swaying Pines Homestead
Great customer service!
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May 2017 by Holly Besse
I am disappointed in the fact that not all staff are trained the same. I have been going there for about 3 months without an issue getting cash back from a business account and today there seems to be an issue with this. And when i confronted them with yhis statement their response is oh sell. They shouldn't habe been doing it... Really....
