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December 2023 by James C.
We were experiencing a front end vibration issue with our car while traveling through Baton Rouge from out of state and stopped by this Discount location. The Service rep immediately noticed that our left front tire was beginning to separate. The crew at this store did an amazing job...they understood our situation and had us on the road again in under 45 minutes. Just outstanding service and the reason I have been a loyal customer for over 35 years. Thanks again for a job well done.
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November 2023 by Andrèas Traeger
Spent $800 on two new rear Contintntals for my G37. These 50k mile warranties tires had both worn excessively on the far inside of the tire and both blew out within 5k miles. Cause of the wear was the fact that the camber is horribly set, shrvv. Causing extreme wear in the innermost part of the tire where it meets inner tread. They instantly blamed the manufacturer, despite installing, Mounting. Balancing the tires.Lack of product and overall car knowledge plus quick to put the blame elsewhere meaning I’m out more than 800$..terrible customer service.
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November 2023 by Ron Rawls
I just left and this was easily one of the most professional and quickest experiences I’ve had at discount tire. Ethan , tyler and Zachary were an absolute delight. Very respectful. Ethan answered all my questions and I seem them maintain the same professionalism and enthusiasm with every customer. Great job.
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October 2023 by stiles stilinski
I bought a new wheel from them when my spare went out and a few months later it completely broke off my rotor causing me to have to replace the studs and rotor. After bringing it to the mechanic I was informed that they sold me the incorrect size and that was the reason for it breaking off. When I reported my claim I got terrible service from their claim head and they decided that them selling me the wrong size wheel wasn’t their fault so they refused to take care of my expenses. Wouldn’t even refund the wheel. Never using this place of business again. They cannot be trusted.
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October 2023 by Paul Hollier
It's a good place with reasonably-priced tiresBut DEAR GOD THE WAIT TIME. It's awful.I had an appointment and 2 tires being replaced is taking almost an hour. I've never seen that at a tire store.
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October 2023 by Anthony Long
Okay, for really this place is truly amazing ESPECIALLY customer service and price!
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September 2023 by Lathan David
Just got new wheels and tires on my '19 Subaru Outback. Once again the crew at the Florida Blvd location has more than exceeded my expectations!!! Tyler Landrum and Ethan Simon are true assets to this company and went above and beyond to provide exceptional customer service when I recently purchased new rims and tires for my car!! They even remembered me saying it was my Birthday that Wednesday and made it a point to tell me Happy Birthday when I arrived even after days had passed with me giving them that information. These two young men (and the rest of the crew at that location) were incredibly knowledgeable and provided very friendly and quick service. I've used other tire centers in the past, and have left feeling like I was taken advantage of, or had my time wasted with longer than normal waits for simple rotations or balancing. This Discount Tire location literally mounted the same size and brand tires on my older 4wd Tahoe that were balanced perfectly! The competition never had them balanced properly and the 75k mile rated tire barely made it to 50k. They did an incredible job with my Subaru and took their time not to scratch up my new wheels or use impact guns to tighten the lug nuts. They also torqued the lugs to manufacturer specs. These guys are setting the standard for tire centers in the area! I will for sure be back, and will send anyone I know their way! Thanks again!!!
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September 2023 by Drew Faust
Had 4 new tires put on and 2 days later I noticed a lug nut missing on my front right tire. I made sure all the lugs were tight and found that all of them were loose and definitely not torqued correctly.
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July 2023 by Wayne R.
Man, do I hate to share this secret. This may be one of the last spots in Baton Rouge with REAL automotive customer service. Had my vehicle here at the Broadmoor/Florida Blvd store to install new wheels and the service was unexpectedly great! I was greeted at my truck as I parked and was able to get right down to business with why I was there. I spoke to James earlier in the week and got a price for my job which was honored without an upsell. I needed a set of lugs for aftermarket wheels which they had in multiple styles and colors to choose from (which was the toughest part of my visit - making a decision about which looked better). Cam handled my sale and he was sharp, energetic, knowledgeable and perfectly professional. The staff took care with my new wheels to keep them looking new during the mounting process, something I worried about prior to my arrival. We spoke briefly about future service and tire needs on my second vehicle and he gave me all the options to keep in mind when that car needs tires. The truck went into the bay and it was out in no time looking fantastic with a brand new set of wheels. It was delivered by a very polite young man who performed the service. Watching the team in the install area was surprising as well. The energy I watched through the large viewing windows, where people were moving with a sense of urgency instead of the all too common snail marathon, was such an uncommon sight in Baton Rouge, that it was almost entertaining. They have earned a repeat customer and I only hope I haven't tipped off too many people to what a great place this is for wheels and tires so I don't have to fight a crowd next visit. Nicely done DT team. Nicely done.
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July 2023 by Anthony McWilliams
Zero, my steering wheel started vibrating. So I checked my lug nuts and was able to move all of them on my front wheels by hand and pull one right off. It’s only been since may 27th since I visited them. Plus the lug nuts are deformed and stripped
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June 2023 by Morris Arena
Discount Tires had the exact rim and tire that I needed for my vehicle. I called over 10 rim and tire shops in East Baton Rouge and no one had the exact sized rim. I highly recommend Hyundai Elantra owners to come here for your tire needs. They also replaced my windshield wipers for a cheap price!
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June 2023 by Christa White
Staff was welcoming and had me back on the road in no time! They explained the issues with my tires and the options I was able to choose from. Will definitely buy tires from them again.
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April 2023 by Belinda Floyd
Great job,fast friendly and notified you on what's going on with vehicle and how much time you would be waiting until your vehicle is ready Had appointment it wasn't long I spent. Awesome job! Customer Service Great from All including management. Will refer and return when I need too
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April 2023 by Tayla Cook
The fastest and largest pit crew in the world! Pretty sure that’s a fact lol. Great customer service from the time I walked in, to the time I walked out. Everybody was super friendly and helpful. Special shoutout to Ethan for his patience and keeping his promise! They had me in and out in NO time. I won’t be going anywhere else for tires! They were cost and time effectiveness. Can’t wait to go back!
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March 2023 by B F
Why aggravate and stress yourself trying to decide on quality when here at Discount Tire they have raised the bar and set the standards high!!!!!!!At this establishment even your phone conversation is professional. The business is so clean, even the bay areas. The staff are there to assist you with making the best decision and not get you to spend more money. My car rides so smooth. What a difference it has made in my life!!! Tires are an investment for at least 5 years, provided you purchase them from a reputable business . Make your appointment today. You won’t be sorry.
