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“Let me start off with this, I notice a lot of complaints about Eaton Group, we are all adults and we understand that if we do not pay our bills it will be turned over to a Collection Agency. Eaton Group is doing there job to collect just like everyone complaining is doing there job for an income.So that being said, I have been paying a large debt for over a year and i am now close to the end of my payment arrangements they so kindly worked out for me and my budget, my credit score has gone up due to always being on time with my payments, I have on my credit excellent history n paying my bills.I have had a lot of hardship with my home being damaged by hurricanes or medical issues, and I simple picked up the phone and called Brandy Holloway who handlings my account and she ALWAYS works with me when I could not make my payment. I absolutely give EATON GROUP FIVE PLUS STARS AND RATE THEM AS EXCELLENT. It doesn’t take much to call them let them know you are n a hardship and they will work with you. So complaining and whining it only looks bad on your part because it basically shows how you do not mind spending the money on your credit cards but when it comes to paying you simply just do not pay your bills, and Eaton Group is doing there job to collect for the company you decided you would not pay your debt. I have been having an account with them for along time and NEVER NOT 1 TIME DID THEY HARASS ME FOR PAYMENT. I have a lot of respect for them and Brandy Holloway has always returned my calls and has only had empathy and respect for me when I had to lower my payment or miss a payment they helped me with my credit scores and have always shown empathy for me n my case with them. Yes i got behind on a credit card due to hardship so the credit card company hired Eaton Group to collect for them, so don’t throw stones at a company doing there job. So always be KIND SHOW RESPECT AND STOP COMPLAINING ABOUT EATON GROUP WHEN BASICALLY IT IS ONLY YOUR FAULT.JW”
7:30AM - 4:30PM
704 Mayflower St, Baton Rouge
Credit Unions
8:30AM - 4:30PM
433 Government St, Baton Rouge
Credit Unions
“I love the credit union, fantastic customer service. My ladies in drive through are the best. Their fraud alert system is great. Overall I’ve never had any problems with them they always come through for me ❤️❤️❤️❤️❤️”
“I have been calling all day because of the update and no one was willing to help or even answered the phone but finally got on the line and talked to Kelsey and she was so helpful and really made the process so easy”
8:30AM - 4:30PM
10289 Airline Hwy, Baton Rouge
Credit Unions
“I've been a member for a very long time. Through out the years, the staff has continued to be very helpful for any issues I'v had. The staff continues to be great, even though several have changed over time. I could have gone strictly over to my husband credit union, but I just feel like LAUSA is home.”
“Ijella Hannon is the best, not short of amazing, very humble, outgoing, great attitude, very sweet person I love her excellent service contact her for all ur needs”
“I was setting up use my account to send emergency funds to a family member. Was experiencing some difficulty, but Alexis Martin at the NFCU branch on Coursey was so patient and encouraging! She knew what to do and went beyond what I would have expected from anyone.”
“Exceptional Service from Scott Phillips at Neighbors Federal Credit Union...I cannot say enough positive things about Scott Phillips, our commercial banker at Neighbors Federal Credit Union. From the moment we began working with him, Scott has been incredibly attentive, compassionate, and all around wonderful.His professionalism is matched only by his genuine care for his clients. Scott goes above and beyond to ensure that all of our banking needs are met promptly and efficiently. Whether it's answering questions, providing guidance, or finding solutions to complex issues, Scott consistently delivers with expertise and a smile.It's rare to find someone who truly embodies the spirit of exceptional customer service, but Scott does just that. He is a true asset to Neighbors Federal Credit Union, and I cannot recommend him highly enough. If you're looking for a commercial banker who will prioritize your needs and provide top-notch service every step of the way, look no further than Scott Phillips.”
“BRECO WALKER LOCATIONIs the absolute best customer service can ask for. From management Nicole to Loan Officer Theresa and Teller Hailey this crew really make you feel like family and will help with all your concerns. Need great banking go see these ladies. And the snack bar is amazing.”
“Ease of business is absolutely the best. Want to apply for a loan? You can do it in min through the app! Have a question or concern? They will get an answer/solution to your problem in a timely fashion. I would recommend them to everyone!”
“Best decision ever! I joined PelicanStateCU a little over a month ago and let me tell you, Pelican has been very helpful! I am going through fraud on my account right now and they made the process super easy and rest assured me that I would be taken care of! I am so happy and will always recommend Pelican to all my family and friends. ?”
8:15AM - 4:30PM
8183 Airline Hwy, Baton Rouge
Credit Unions
“This is absolutely the best credit union in the US. I have been a member of a few and I’m still a member of two. I primarily use Elia’s because everyone there works efficiently and is very helpful plus I’ve known them for a very long time”
8:30AM - 5PM
3663 Monterrey Blvd, Baton Rouge
Credit Unions
“It's a decent bank, I honestly don't deal with them because the account I was eligible for has a monthly fee & I don't use the account. I just keep enough in the account to keep it open. I would've preferred the Rewards Checking account. But the biggest issue I have is, these Tellers addressing me by first name as if I'm their friend. I feel or thought Tellers were to address you by last name and to also put a Mr, Miss, Ms, or Mrs in front of it. I don't like that! I almost not answered whomever the teller was, when I was in the lane. Customer Service & respect in different professions sure has changed.”
9AM - 5PM
LSU Student Union, Baton Rouge
Credit Unions
“5 stars solely for the professionalism of Britney Holloway. I have been searching for a new car since February 27, 2023. She has been so patient, while I go from dealership to dealership looking for the right car. She was also very diligent as each time I asked for an increase or questions, she was always ready to help. She was consistent with following up- I never had to wonder about anything with her! She is so welcoming and nice, I felt like she was truly interested in giving me exactly what I needed and wanted as a young woman looking for a car on my own. I am extremely excited to say I drove off the lot with that brand new car on Monday, May 15, 2023 all because of Britney. I am so thankful for her services. She truly made my very scary process extremely seamless and for that I will forever be grateful. I have been a member of Campus Federal for 8 years, and will continue to be one because of representatives like Britney.”
8:30AM - 5PM
1508 S Burnside Ave, Gonzales
Credit Unions
“Love my bank. I've been with them since you had to work for exxon inorder to join the credit union. It's a great place that always tries to greet you personally and by name when walking in to do business. I've used many other banks also for various reasons and none ever compared for so many reasons.”
“This is really a great credit union the few times I've had to speak with a representative they were always courteous and nice I've gotten in a jam the past few months to where I messed my account up but they offered me a good way of straightening it back up. And now they have early direct deposit couldnt ask or more Wonderful credit union..,...., Thanks! .....Patricia”
“Jessi at this branch was AMAZING! She really helped me out and was so understanding and patient with me getting everything set up. She really went above and beyond to take care of me and really made me feel like she cared. Best customer service ever!”
“I've been banking here for six years. I'm always greeted politely at the door & able to deposit checks/money promptly. Of course there will be a wait if you want to speak with a clerk & it's a busy time (there are only three clerks available max) but that's just a part of banking with a smaller company. The entire staff is always very nice and accommodating & will remember your name if you visit frequently. The only issue I've ever had is with their online check deposits which usually get rejected or held in limbo for sometimes a week or more. That being said, I never have that issue when I go in person & my payroll checks are deposited immediately and in full. All in all this is a great place to bank filled with absolutely lovely people so give them a bit of grace if you visit & they're busy.”
8:30AM - 4:30PM
1201 Capitol Access Rd, Baton Rouge
Credit Unions
“Mrs Nancy Manix is always so very kind and I bugHer every month to pay on my account when I can’t get through on the phone I’m so glad she is there with outWe would be lost! Thanks to her for always taking care of us that’s why we stay with Jefferson financial..”
9AM - 5PM
173 S Quad Dr, Baton Rouge
Credit Unions
“We have been happy with Campus Federal for over twenty years. Most recently, when opening a business account, Jacob Johnson was extremely helpful in person and over the phone. He was knowledgeable and polite. Couldn’t have asked for better service.”
9AM - 5PM
6230 Perkins Rd, Baton Rouge
Credit Unions
“Absolutely awful customer service - do not use this credit union- I originally left one star.I came back to this review to update.I had a mobile check that was denied for deposit and I was originally told that it was because it was a paper check. Very long story short; Campus federal reached out to me to say they had listened to the audio of my phone call and I was in fact given in correct information. They went out of their way to accommodate me and make my experience a positive one.We all mess up. But a company that is willing to accept that, learn from their mistakes and improve will continue to get my business.Thank you Campus Federal for making it right.”
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“Tareale was very professional and helpful while assisting me with my online banking issues. She was kind and extremely knowledgeable. I would recommend her to anyone that wants to bank with Neighbors.”