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December 2023 by Karen M.
I simply wanted a guest pass to peruse Costco's offerings but was told at the membership desk that they do not provide guest passes. I then called a manager via mobile and he began to tell me that some come in to take advantage of tires, food, etc... Huh? To purchase tires you need a membership and I pass pretty good restaurants to buy a or . So, I'm denied entrance to a store because I'm up to mischief?? I think that it's who shows up requesting this pass; I'll find out from the corporate office though but if that's the case, I say, shop Sam's - guest passes, scan and go, and they love to SLL of us spend our money.
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October 2023 by Shohrat Charybayev
On September 9, 2023, I had my first and, unfortunately, last experience in a tire service at Costco. I must say that I did not expect such disappointing service from them. The reason for my visit was to install new tires due to a blowout on old ones. When I initially asked about this, the service employees kindly agreed to install new tires within an hour.I waited for an hour, but during this time an unexpected situation arose. I asked if I could leave temporarily to pick up my kids, with the intention of returning as soon as possible. They agreed to my request, and I left the premises for about 40 minutes.Upon my return, I discovered that nothing had changed, the same four cars were still being serviced. Also, they once again asked me to sign papers and completely reassigned the service order and assured me that the work would be completed within an hour.Reluctantly, I waited another hour, hoping to finally get the tires replaced. However, they took another vehicle, which caused even more disappointment. When I asked about the estimated completion time, they couldn't provide a definite answer, insisting that the wait time was only an estimate and not an exact timeframe.At this point I was extremely disappointed and decided to refuse service. Unfortunately, I have no intention of returning to Costco for tire service, and I would strongly advise against it for anyone.
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October 2023 by Butter B.
I joined Costco earlier this year and liked the prices. I started purchasing several items that I use regularly at a really good price. I go back to replenish the items and now they don't carry them anymore. I was told "we have those items in stock." Where? They are nowhere to be found. And now, another item I was purchasing there is no longer available. One thing about Sam's Club, they keep merchandise for a very long time before they can no longer get it at a good price to pass on to its customers. I am really disappointed. I'm sure the last two items I purchase on a regular basis will disappear like the others. I doubt I will renew the membership. Another thing, they don't offer curbside pickup or scan and go - two of Sam's Club's features that I use frequently.
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September 2023 by Michelle P
I had my tires rotated and they broke 4/5 of my wheel cap covers. Then they handed the broken caps back to me at the end of service and said they were already broken.They all fit and didn’t have broken clips before the service so that was an unfortunate lie. They should have compensated me for the damage.
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September 2023 by Bobby EnLoe
Staff is very knowledgeable.I had a 1pm appointment to get a tire replaced I was in and out by 120
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August 2023 by Tammy Shows
Ordered tires from Costco. Scheduled appt by calling as the online appt doesn't show any appts for 2 weeks. Got there, waited in line, sat down and they came out and said could not install tires because I was missing the right front Lift Pad (husband and owner of Wedge Kyes both said Costco should have still lifted my car). Got lift pad but could not get WK to install since they are booking 2 weeks out, simply a rubber rectangle that plugs into the hole under the car. Go back for a 2nd try and they refused to put the part on the car. Policy is they do not install anything.Love Costco, but the tire center is now invisible to me. Will not use againThe guy there stated it was Policy and did not understand that Policy also affects Customer Service
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August 2023 by Jace Paust
Their prices are obviously great but after installing my tire they broke my tire sensor and told me it would “go away after driving around for a bit.” It never went away so when I went back for more tires (dumb I know), I mentioned I’d like them to take a look at it since they were the ones who had messed it up last time. They told me I needed a new sensor & that they wouldn’t be able to fix it, I needed to pay for that service myself… a little frustrating since they were the ones who broke it to begin. Let’s just say I won’t be going back again for any tire services.
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June 2023 by Joshua D.
6/15/2023: Discriminatory practices to customers by employees working the check out that store management could not answer for. We've been members since the Baton Rouge location first opened. Currently waiting to hear back from Costco's corporate management regarding this issue.6/27/2023: 12 days later and multiple attempts at communicating with Costco's corporate management, and still have not received any response.
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May 2023 by Dennis Richard
Been buying tires from them ever since they opened in Baton Rouge. Never disappointed. They always take care of me.
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March 2023 by Wayne G.
This one is similar to the one near us in Columbia MD though this one carries a good selection of wine and some common beers. My one knock is the parking lot is small and with a 29' RV it was less spacious than we're used to at Costco. I was surprised we had the company of another two dozen masked shoppers.
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March 2023 by Jakob Hendrix
Maybe I hit a good time, but I was able to limp in, buy new tires, and have them installed in about an hour. Good warranty too.
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February 2023 by Jason Pettrey
Great place to get interstate batteries for your vehicles. Staff very helpful and can get you tires and batteries that you need. Definitely check out their prices next time you need either for your family or fun vehicles.
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January 2023 by Andrea P.
Family went to Costco for a routine pantry re-stock. Walking and exploring what's new in Costco is always an experience. After walking around for sometime we're we're hungry. These were a great surprise to find! These were so yummy, we ate some in the car. We even had some with I dinner that night.
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October 2022 by Laura Benham
My hubby ordered my tires on Saturday and they were in on Sunday! Need to make an appointment with them to get anything done on your car ? or truck ?. It took them an hour to change all 4 tires.
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October 2022 by Alex M.
I don't understand why anyone shops here. The "other " warehouse store's self checkout is enough of a benefit to cancel this membership. This pic is the line just an average weekday afternoon