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March 2024 by Kayla Trevino
Friendly staff and excellent communication!
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January 2024 by Patsy Hayes
Excellent repair and customer service. Will recommend potential customers to company.
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July 2023 by Pam D'Armond
I would highly recommend!Courteous staff, accurate information.
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February 2023 by Spanky Jo
Tried to get as much as they could from the insurance company which made them decide to not deal with them at all. Unbelievable and very unfortunate for them. Greedy people
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February 2023 by In Awe With The Lights
This was by far the absolute most horrible experience I have ever had with any auto repair shop in the 50 years of my life and 30 + years in business. The “so called” Owner by the Name of Doug was a mean and ungrateful. He rude and impatient. it was clear that he did not value my $10,000 repair. It took them over 10 weeks to complete my simple repair. And one week of waiting time was for them to receive a a simple battery. The service Lady named Amy blocked my calls and did not answer me often :/ until the very end when she finally and immediately answered my incoming call to finally announce it was complete. The owner is and has no consideration whatsoever. I would charge you to RUN AWAY from this location! They didn’t even fox my cracked window :/
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February 2023 by Victoria Blake
Terrible experience with this “business.” Operates extremely suspiciously and does not put customer service first. Doug is extremely unprofessional and has a very short temper that is alarming. I tried to file and make a complaint with the BBB and realized they are not an accredited company. I do not recommend taking your vehicle here for anything.Services: Body & Trim
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February 2023 by Bryant Hamilton
The majority owner is extremely rude and unprofessional. I couldn’t express my concerns and be dealt with in a proper manner without being totally disrespected. They have very poor communication with their consumers. I did not appreciate the way I was handled. I am the consumer that had to pay you, which means my concerns should take precedence over your ego. My experience could have been extremely better than what I was given.
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November 2022 by Amie Burnham
Doug & his team were great. The process was long due to parts & insurance, but Doug & his team did a great job. Our truck looks like it did before the accident. Doug made himself available when I needed him to help talk with the insurance company and enterprise several times. He kept me posted on the status & even refused to use a part that was sent to him because the quality of that part was unacceptable & would jeopardize the safety of the vehicle.Services: Painting
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November 2022 by Macy Schmelz
I have a 2018 beetle. As most people know, beetles are currently no longer being made and parts can be scarce. I got some bumper damage to my late mother’s beetle. I was absolutely devastated that I could not find anywhere that would be willing to fix a VW beetle. A friend recommended complete collision, and my expectations have been exceeded. After getting an estimate, they scheduled my repair a week later compared to a 2-4 month wait from other places. Doug worked diligently to find the parts. I got my car back today and just wow! It looks awesome. I’m so glad that I get to continue driving my beetle!!! Thank you complete collision!!!Service: Body & Trim
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November 2022 by Trey Goodwin
After I was in my car accident my company chose Complete collision center to help evaluate the damage. Wow… Mr. Doug Reed runs about as smooth and friendly of an operation as one could run. Fast, candid and above all else honest with every step of the process. A++++ experience, I will not ever go anywhere else and I advise you to see for yourself!Services: Painting
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November 2022 by ron giroir
isn't this the place who left the keys in a customer's car which was then stolen and shot up, and then Complete Collision sued him to pay for the work that was supposedly done to the car before it was stolen? CC needs to accept responsibility here.
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November 2022 by Gmail User
Car was stolen from their parking lot before work had been completed, and then were asking to be paid the repairs in full. Wow!
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October 2022 by Shelley Sirchia Calloni
After watching a story about this place, they will never get my business
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September 2022 by Brian Jarvis
Nice and friendly owner. They took great care of my sister in law car
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June 2022 by Claudie Fanning
Great attentive service. The owner Doug made sure the repair was done and everything was operational. He was a Def lifesaver!Service: Body & Trim
