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November 2017 by Ashley Roberts
I have been with Capital Security for 13 years in two different homes. I have always been pleased with their monitoring service. They are amazingly quick. The other side of a security company is the customer service. mMr. BJ (owner) has always returned my call within an hour to answer any question. He will walk you through resets and trouble shooting himself. I love that kind of service.I have added monitored smoke detectors since moving into our new home.And I called today to add cameras, that's when I saw these reviews, and wanted to add to it.Great company !!! Shop local
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November 2014 by Charlie Casselberry
BEWARE THE SHADY PRACTICES OF CAPITAL SECURITY - I WOULD NEVER RECOMMEND THEM TO ANYONE.We had Capital Security monitor our home's previously installed security system until we moved. We called and canceled and everything appeared to be in order. Six months later we received an invoice for six months additional service.We of course called to resolve the mix up only to be met with owner attempts to strong arm us into paying for a service we had canceled. We explained that we had canceled only because we had moved to a new home and could even send him the phone bill to prove we did, in fact, call on the date we canceled the service. The owner did not care. The owner said we can either pay the amount billed, be turned over to collections and if we dispute the charges, he will use a punitive clause in the contract and attempt to force us to pay for five years of service.He sent us a copy of the contract which wasn't even completely filled out. The area referring to a five year cumulative charge was suspiciously void of any initialing or signatures. I unfortunately do not have the time to go to small claims court with this issue so I had little choice but to pay or have my credit ruined by this thug. I am simply posting this to warn others of my ordeal and to seek out a more honest person to monitor the security of their home. AVOID BEING SWINDLED BY CAPITAL SECURITY!
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November 2013 by Eduardo Valdez
It's the most reliable security system, and the costume service it's really great.
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November 2013 by Bobby EnLoe
Best COSTUMER service every. I can't believe how quick and responsive they were to my needs
