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February 2024 by Thomas P.
As me writing this I was just super rude I said I wanted to get 338 not 300 worst service I had with capital one
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January 2024 by Victor Thompson
It was quick and easy fast to pay a bill without waiting in line
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November 2023 by ON OFF (Giovanni)
Do any of your ATM's work! Tried to use the same ATM from last week,still doesn't take money,makes a grinding noise,the one on the end! Went to the ATM next to it,put money in it Twice,it just spits it back out! Yes,the bills were flat,no bends or folds! Get them fixed,this is very inconvenient, especially when the lines for the atm's are backed up and it's probably because people try several times to use a ATM that is not working properly, so more time is spent on a transaction that should have only taken 2 min,now turns to 5!
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October 2023 by Kaye H.
Worked at Capital One bank for years & loved it. However, not happy they are closing too many branches, charges I didn't make slipped by them & hard to reach on phone to transact business. Nearest branch to me is almost 40 miles !!! I have handicaps & don't drive much anymore so that's a tough errand to run, can never get cash when needed or anything else unless I drive there. It's a 2 hour trip ! Closing my accounts & going to bank about 2 miles from me. Capital One doesn't care about their customers anymore or their convenience to use the establishment.
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December 2022 by Tina Tran
The teller first windows she very rude not want to do her job I wish I don’t have no star period
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August 2022 by Heidi R
Always fast and friendly. Great customer service!
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May 2021 by Louisiana LONNIE
They are very Professional and courteousBut, Their online transfer system locks your account without notice to you..the wait time is rediculous...on the phone
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January 2021 by Jesse Gutweiler
Been with this back for over a decade and they downgrade my checking account with no notice. Also the atms wouldn’t allow for cash depositing.
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July 2020 by Steven Lowrance
Avg service
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July 2020 by Low Noter
Friday, July 17, 2020, 9:30 a.m. sign in window says "closed". This branch is temporarily closed.
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June 2020 by my thai
have been banking with them 7 years and have no issues, all the staffs are very nice, friendly and helpful
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June 2020 by Johnathan Moore
Waited behind 3 people in line for 30 minutes!!!The tellers on duty had no energy and didn’t seem like they cared!People go to banks to get in and out not to stay for hours at a time to get your money!Spent a whole lunch break and still ended up on at another location across town!Last visit to that location!
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March 2020 by C Jones
Made an emergency deposit for a family member long distance and Ms. Lukawu made sure everything was done correctly and in a timely manner answering all questions and concerms. Great job!
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February 2020 by bassel akram
Just horrible.
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February 2020 by Erica Hammond
I like the customer service for the elderly.