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October 2023 by Jeff Russell
I have been buying cars for 45 years and always cringe knowing the process ahead. This was the easiest car buying experience, by far, that I’ve ever had. Thanks to Shannon Doiga and the team at Ralph Sellers Chevrolet on Florida Blvd in Baton Rouge for the great customer service. See you next time!
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October 2023 by riche 7.
Horrible costumer service and lady seams racist I'm a Hispanic man and I went in and super rude to me and gave me a mean face and ugly look and another guy came in and she was super nice to him he was a white male and to me she gave me attitude and was super rude. I took my Tahoe to see what was going on it had a weird sounds they told me it was the catalytic converter and I didn't believe It the car had 50k miles and I took it to another shop and they told me a bracket for the exhaust was loose and they fixed it and they didn't even charge me this dealer sucks super rude and just horrible employees on the service desk
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October 2023 by Shady K.
Trashiest customer service I've ever seen in my life , the workers/managers/ and each and every one of them have bad attitudes and don't help anyone unless they think your rich or know you I will never go back again , and it's not the first time I've had a problem with them , very unprofessional and disrespectful
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October 2023 by matt l
Shannon and the crew at Ralph Sellers Chevrolet were amazing to work with throughout the entire process of purchasing my new 2023 Silverado. From start to finish, they made the process easy and painless! 10 out of 10 service!
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October 2023 by Reachennel Cosse
When we got there, Shannon was very welcoming. Shannon was excellent. He went to find the key for the car, and took us for a test drive. Mike, the Financing Manager, did all he could to find the best deal for us! I truly appreciated what he did, he ended getting us a better deal than originally. They both were wonderful. We really appreciate everything they did for us.
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September 2023 by Heather D
Not happy with their service and attention to detail at all. I went in on Saturday 9/2/23 for an oil change, tire rotation, brake inspection, and noise when starting. I was told my brakes were excellent both front and back. The squeaky noise when braking in reverse is normal for this model truck. Was also told I have to come back on a weekday for a technician to diagnose the sound.The very next day 9/3 my daughter and I were about to head into town to run errands and saw my back driver tire is condition NOT SAFE to drive on. I will attach a photo. I called them Tuesday to complain why didn’t they point this out, I should have never been left to leave with a tire this bad. I was been informed on my paperwork that they did not do the tire rotation, due to aftermarket rims. So does that also means that they did not do their thorough inspection like I should have? No one wanted to acknowledge that they screwed up by not inspecting the truck.Now to today a week later, I went to fire stone to get an alignment, and I asked them to please check my brakes just to make sure that they really are good. Fire stone that only told me that showed me the condition of my back brakes they were at a one almost to the rotors..I called several times to try and speak to the service manager or the dealerships manager. No one will return my call. Finally. I was able to get a hold of the service advisor. The lady that helped me that Saturday, she asked me to send her a picture, but stated that they did do their thorough inspection. She would see why we were not informed that the tire was damaged or what had happened that could have caused them to overlook it. She also suggested maybe it happened the next day, but you can obviously tell by the tire it was not done the very next day. They failed to inspect. Upper management has also failed to follow up or contact me about my complaint… I sent the photo immediately after speaking to the lady, and no one has yet to contact me again about that.I no longer have any faith or trust in this dealership and their work.Please be careful and trusting them with your vehicle, if that tire would’ve blown out, I said seriously injured myself, and my daughter, or another driver, because of their neglect to show me or do their inspection.
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September 2023 by Rhett B
I have purchased 2 trucks from Ralph Sellers and the experience was amazing. They were very helpful and attentive both times. From Justin, the general sales manager, to Mike and Shelton in finance. If you are in the market I would 100% recommend Ralph Sellers Chevrolet.
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August 2023 by Tim H
Absolutely awesome experience!!! Went in looking for a truck my 16yr old son. Being on a budget I knew I was looking for a needle in a haystack but David Fleming and Blade Bates were amazing and teamed up to find my son the perfect truck. There was ZERO hassle working with these two guys. We looked at the truck test drove it and when we got back they had all the paperwork ready to go over and within 30 minutes we were out the door in my sons new to him truck! I can’t thank everyone at Ralph Sellers enough for helping me together for my son. His first car buying experience was a breeze thanks to everyone involved! ILL BE BACK! Thanks again Blade, David and everyone else for making this happen!
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August 2023 by Tangular
I am pleased to say my experience at Ralph Sellers Chevrolet was excellent from the moment I stepped on the lot to the time I drove off the lot in my "new" car. The salesman, Otis Williams, was attentive and knowledgeable. He made me feel welcomed and valued. Mr. Day, the credit office person, was great. He worked with me and for me until I was in the vehicle I wanted with the credit terms I could live with. I recommend everyone that's out there car shopping to visit Ralph Sellers Chevrolet. They provide awesome service!!!
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August 2023 by cfpurvis
Recently purchased my new SS Camaro from Ralph Sellers in Baton Rouge. Highly recommend doing business with them. Everyone was so helpful and made sure i got everything I wanted. I will do business with them again.
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August 2023 by Blade Bates
I have personally bought 5 vehicles from here between my wife and I. We have been treated like family every time we step foot inside the building. David Chambers, the general manager, has made sure each purchase that they go above and beyond the make the experience great. Justin Brady has been easy to communicate with and any issues that may arise he is quick to action to get them taken care of for us. Shelton Day is always professional and courteous and gets our financing taken care with ease and always thorough when me and my wife have questions. I have yet to get to go to another car dealership where it is enjoyable to stop by and make purchases. The process is smooth and the people are amazing. If you are in the market for a vehicle I wouldn’t go anywhere else besides Ralph Sellers!
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August 2023 by Caitlin Lessard
David Fleming, our sales rep, had great Customer Service and went above and beyond with making sure my husband and I got what we wanted and needed. Matt Zumo was also really great with meeting our financial needs and listening to what we were able to work with. Shelton Day helped us our with the financing and monthly payments, making sure we left happy. Overall we had a great experience and are repeat Customers, that will sure to be back for our next vehicle needs.
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August 2023 by Tyler Paul
My experience with Ralph Sellers Chevrolet has been nothing short of amazing. From the moment I stepped foot in the lot to the moment I pulled off in my new vehicle. I can’t thank my salesman David enough for working with me and making sure I was all taken care of. He was very professional and made this process very smooth for me. If you’re looking for a car check them out.
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August 2023 by Jessica Butler
5/5 stars!! Rhett is an amazing salesman! He knew answers to all of my questions and helped me through the process. Also very pleased with the sales manager and finance team. Would definitely recommend Ralph Sellers to anyone looking to purchase a vehicle!
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August 2023 by Long Cap
I love David! He made my experience so fun and easy, I wanted to stay and talk to him more after my purchase. Make sure you ask for David. He is so down to earth and he will make your experience as stress free as possible. Definitely will not be my last visit here.