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October 2023 by Gary Lee
Never opened never picked up their phone. I went the first time to a closed store in the middle of daytime despite whatever hours posted on Google map and on their very door. 2nd time got smarter called in advance but they never picked up. Just appreciate a little more accurate and responsive business
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July 2023 by Lanae Hudson
Very rude!!!! I walked in to get my daughter’s first hard bottoms and get her feet measured. I was told I need to pick a shoe and be sure I’m spending money before anything happens. I won’t be forced to spend my money or time somewhere I’m not welcomed!! RUDE & RACIST!!
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May 2023 by Sarah G
Owner was very rude and I was given the distinct impression that he doesn’t care for children. I can’t see how this place is still in business.
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April 2023 by Keyy
Racist and rude never going back at all.. went in there with my daughter she had on sandals they sell and he told me I took away from his money smh… they are not the only ones sell those shoes he have because I’m NEVER GOING BACK!!! The lady let me in the door he told me ma’am we are after hours I need to make a selection AND I made NO selection!!!!!! RUDE RUDE RUDE I wish I can give a negative 1 million stars
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December 2022 by Allison Crow
I just left this business with a simple request. My son’s grandmother bought him shoes from Bobs because she believes in supporting local small business. The shoes were too small, and unfortunately, I needed shoes immediately. Because they are not open on Tuesdays and Wednesdays, and I’m a working mom, I didn’t find time to take them back before my son needed shoes for OT.I tried to return them today for store credit - not a refund - but a store credit. I also wanted to still support this business even though I couldn’t do it immediately. The man that helped me was rude and told me that I “made a mistake” by not exchanging them because he had the size I needed. All I had to do was come back to him. They were even open on Saturdays. (but not Tuesdays, Wednesdays or Sundays). He wasn’t pleased that I wanted “to get my shoes elsewhere” and now I wanted him to “do me a favor.” I was literally the only car in the parking lot and he even made a comment that he had not had any business lately. I will admit, it’s easy to see why business is slow if this is how you treat someone that is a warm body in your store, trying to spend money with you. Granted, I wanted store credit for future use, but I was still trying to make sure I supported this business. Not to mention, my son needs shoes every 3-4 months. Instead of “doing me a favor” and ensuring a continued form of constant revenue, he lost a customer and gained a 1 Star review. As much as I hate to say it, I won’t be back.Amazon has what I need.
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December 2022 by Kathy Blanchard
I came over twice to buy shoes for my granddaughter and both times the door was locked with a sign that said “will be right back” I waited for 30 minutes and no one came back.
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September 2022 by Joni G.
I prefer to come to Bob's Little Feet than going to the mall or any big box store to purchase shoes for my kiddos. They might not have a huge variety of brands or colors, but I love easy. And this place makes it easy to get your child fitted for shoes. I still have relatively small children who need to be fitted for shoes as they grow, so this place is a lifesaver. I can get in and out with a pair of shoes in 10 to 15 minutes if they are not busy. The last couple of times I was in the store we were the only family in there and received prompt service. You definitely can't do that at the mall or a big box store. You do not have to take my word for it though, give them a try.
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September 2022 by J G.
I prefer to come to Bob's Little Feet than going to the mall or any big box store to purchase shoes for my kiddos. They might not have a huge variety of brands or colors, but I love easy. And this place makes it easy to get your child fitted for shoes. I still have relatively small children who need to be fitted for shoes as they grow, so this place is a lifesaver. I can get in and out with a pair of shoes in 10 to 15 minutes if they are not busy. The last couple of times I was in the store we were the only family in there and received prompt service. You definitely can't do that at the mall or a big box store. You do not have to take my word for it though, give them a try.
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August 2022 by jamela Love
Racist!!! The man assisting me had the audacity to make the statement that” Black women always buy their kids shoes too small”.I politely educated him on being a mother and grandmother, grabbed my granddaughter’s hand and left.I also update the young black mother coming in NOT to patronize this shoe store!Some things and people NEVER change.Black mothers….DON’T come here!
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August 2022 by Kay Jones
My experience was unpleasant and unprofessional. Soon as the older guy started talking you can sense he had an attitude. He got mad when I told him I wanted a specific shoe that he didn’t have in stock. This place will not last at all with his presence his spirit is very mean, all he do is watch you and make nasty comments.
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February 2022 by Crystal Gautreau
Bob’s is the only place I would buy my two girls shoes 20 plus years ago. They have the best service, products, and how to properly measure a infant/ toddlers feet. I am bringing my 9 month old granddaughter there this weekend for her first pair of walking shoes. Can not imagine buying from anywhere else.
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October 2021 by Dan Burgin
What a terrible experience. The man who was supposed to be assisting us, was in a horrible mood. He was clearly frustrated and condescending as well as blatantly rude that we wanted to try various sizes and color shoes. He was lecturing my wife when she asked try a different size( and he ended up being wrong).We asked him if he was having a rough day, given how openly rude was with absolutely no provocation…. He responded to this by saying “ I’m 76 and I’m a grump old man” then he proceeded to tell us that we were being unreasonable for just wanting to see different sizes and shoes. We asked him straight up “ how could he be so rude and be in sales?” He responded by saying “if you don’t like my store then you can leave”. We promptly left and I refuse to ever give that store money.It’s astounding that he remains in business given how many similar reviews there are about people customer experience with him. I would never recommend someone shop at this store. I pray for this man that he finds peace and can move past his anger. But he should not be in business, much less with children.
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June 2021 by Shonterrica Bailey
Just bought my 8month old some rose gold strides. Workers very friendly and helpful. Great place to buy kids shoes
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June 2021 by loving smith
Very helpful and friendly
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April 2021 by Suzette Calcote Davis
Measuring your child's feet to ensure proper fit!! Quality shoe wear and prompt courteous service for fitting .