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February 2024 by Charmaine Levy
Being a owner of a multi service business AAA has definitely came through the clutch lol . AAA offers a wide range of equipment to get the job done. I just want to say Thank you so much and big shout out to Mr Jeff for all of your hard work ?
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December 2023 by Aaron Roberts
Know exactly what you need before you go, if you go here. I’ve rented, lifts, brush cutters, and other items from here before. However, this particular time, I needed them to recommend a tool for a particular project. I rented the tool, went home tried it out, 5 minutes ,it wasn’t going to do the job. Returned it in under an hour and still get charged the full amount. Thanks for the advice.! My advice is go to Home Depot or somewhere else you can trust the employees to actually help a hard working person. They have many tools here, I just don’t do the “getting ripped off thing”. Good Luck
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June 2023 by Adam R.
When you rent from here, expect run down equipment that may or may not work when you get to your job site. Then expect to pay higher than other rent all places. The. after you return old equipment full of gas, be careful, they still will charge you a gas surcharge. To top it off the staff is typically rude and non friendly.
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June 2023 by Stuart L.
THEY REFUSED TO GIVE ME A REFUND AFTER RENTING ME EQUIPMENT THAT THEY ADMITTED WAS NOT WORKING. Today I rented an air compressor and 90lb jack hammer. They sent the hammer without a tip. When I called they said they forgot to include one and that I had to go back to pick one up, so I did. When I started on the job the jack hammer would not work. I called and they told me to "put oil in both ends" which I did but it still did not work. I sent my helper to get a jack hammer from somewhere else and returned the compressor and jack hammer to AAArentall. They tested it and confirmed that the jack hammer was faulty and not working. They refused to give me a refund and said their policy was to charge me for a 4 hour rental even though they admitted the equipment was not working. I have wasted time, gas and money for equipment that did not work. I strongly recommend you rent elsewhere.
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March 2023 by Ian Barber
Horrible location, even worse workers. Pulled in the parking lot and started getting yelled at by the lead worker. Very frustrating experience would not go here for needed equipment
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August 2022 by Chad And Susan
Friendly staff, helpful. I was in and out super quick. Much better process than renting through lowes or home depot
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August 2022 by Steve Mcdaniel
Wish I could give less than 1 star. Attempted to rent a motorized dolly to bring a refrigerator and sofa up 2 flights of stairs in a camp 3 hours away. I planned this well in advance including help from a fishing buddy. I called and reserved it. I showed up Saturday morning only to be told the equipment WAS RETUNRED BROKEN LAST WEEK and should not have been listed for rent. I asked about alternatives and they had none. All I got was a "mistakes happen". Not even an apology.IN SHORT DO NOT RENT FROM THEM IF YOU NEED EQUIPMENT. THEY DO NOT CARE ABOUT YOUR PLANS OR INCONVIENENCE.
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August 2022 by Forrest Sibley
Great, friendly service and staff.
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July 2022 by Angela Barker
One star is too many. Equipment is broken more often than not. Our recent experience left us in a bind with a broken lift and tons of wasted fuel driving back and forth. We weren’t given an apology, instead we received sarcasm from the manager. They have Facebook reviews are turned off. Probably because of all the bad reviews.
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May 2022 by Jessica Williams
Renters beware!!!!!!This place will lie and tell you that you had NSF after they already took your money!!! The operation manager and the store manager at the Hammond location are absolutely insane! I have proof that they charged my card and they still would not allow me to take the equipment and then attempted to make it seem like my fault! They are rude and very arrogant and look down their noses at everyone! DO NOT RENT FROM THESE THIEVES!
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December 2021 by Robert Pinson
Horrible customer service and their lift equipment is in horrible condition. The past 3 times we rented equipment from this company it had issues every single time.
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November 2021 by Lee Miller
Equipment is never actually rental ready! Never will I rent from them! Towable Boom lift showed up on site with power track in half and man basket falling apart and literally most of the unit was being held together with Zip ties and ducttape! Called and the guy said it was checked out and was deemed rental ready.. we couldnt use unit due to the safety issues with the man basket alone! they must have been blind is all I can say!
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July 2020 by kfs_dee Gaming
Great service and great place to rent tools from
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December 2019 by steven gora
I got some scaffolding quickly and returned it a few days later right before they closed
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December 2019 by Daniel Barton
Staff was very helpful and courteous.
