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February 2024 by Angela Acuña
I do NOT recommend anyone pay to have someone do their makeup at this location! Otherwise, I think the store is clean and well organized, and everyone is very nice.
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January 2024 by MERCADES SMITH
I was here recently, and I’m sure you heard about the Sephora kids. Wells it’s came to my attention that it’s not just Sephora, it’s also ulta. I went in to get my perfume that I usually get. And when I was going to check out, a little girl around the ages of 8-11 ran by me yelling for her mom. And then I fell. She didn’t bother to say sorry, or to even look back. I will never be going back to one of these stores again until they get an age restriction on them.
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January 2024 by mike myers
Little to no fragrances out/available to try.
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January 2024 by Callie Pennington
Love this store. Every kind of makeup, hair supplies, perfume, Estee Lauder and Clinique products.
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October 2023 by Emily Greene
Sheana was the best, she was basically running the store by herself and doing a extremely professional job at handling the long line of customers. She deserves a raise! I am a reward member and this was my best experience here so far.
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October 2023 by Coretta Hannon
I would like to express my gratitude to Sheana, the sales associate at Ulta Beauty, who kindly assisted me during my shopping. She exhibited exceptional customer service and her warm smile, and energetic personality made me feel welcomed and appreciated. Thanks to her, I had a fantastic shopping experience at Ulta Beauty. She is truly a great sales associate
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May 2023 by Quinnyatta King-Felton
I recently visited this store on Saturday & gotten great service but wasn’t too sure if I gotten the right perfume when I got home. So on Monday 5/22/23 I called the store to see what kind of perfume was on the display to see was it the same kind that I had gotten & Josh the manager was very much helpful. He was kind & nice and was able to solve my problems. Thank you so much Josh?
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April 2023 by Samarie Gasper
Destiny at the @benefitbrowbar was amazing. My little sister had a formal event for school that was held in Alexandria. We are from the NOLA area so we didn’t have a makeup artist to do her face! Destiny took her last minute a BEAT her face like we had this planned from the beginning. She was kind, polite, encouraging, and super talented! She was gentle and patient! The experience with Destiny didn’t just end with getting makeup done, she also included education. She helped my sister understand her skin, and what worked well for her. The makeup experience was a major highlight of my sister’s weekend! She was so beautiful, she was the Belle of the ball!! The Diamond of the season!!Ulta and Benefit brow bar are blessed to have Destiny!(Did I mention she is a licensed esthetician?!?) I would highly recommend Destiny as a MUA and esthetician if you are in the Alexandria area!
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March 2023 by Diane Ainsworth Hyde
A one stop shop for all of your beauty needs
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March 2023 by Latticia Gantt
They had plenty of cleansers in stock and other options for me to pick from. They also had another brand of products that I was interested in.
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February 2023 by Massive Dynamic
Great place for a single dad to find gifts for his daughters!
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December 2022 by Stephanie Johnson
Really nice and well stocked store, always love going. But they wouldn’t give me my birthday gift because they made a typo on my email address when making my account and wouldn’t offer any kind of solution except fixing the typo for next year. THEN i come home to find they put a product in my bag that i did not hand them and that they charged me $12 for it.
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October 2022 by Jobrena Tucker
Wish this wasn't my nearest ulta I never get the free gift with purchase or even samples and spend no less than 200 every visit
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August 2022 by Charlene M.
I was in town visiting family. Needed to get my hair washed and styled because the humidity was causing it to be frizzy and i didn't like the way it looked. Seeking recommendations, someone recommended Ulta Salon to me. Although very hesitant, I called, asked all the questions I needed to and booked an appointment. Morgan did a great job on my hair! We talked through her process and agreed on the products she would use for my hair texture. My hair had lots of body, no longer frizzy, and styled to my satisfaction. Morgan was very friendly and professional. Thank you Morgan.
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January 2022 by riley s.
TERRIBLE CUSTOMER SERVICE!!!!!! i know that it's their job to be there and some people just have bad days sometimes but the entire staff was on their phones or cutting up with each other and that's fine as long as it's not affecting the customer or their sales. i had asked for someone to help me find a foundation color to match my skin tone and they just pointed to a posted thing that showed foundation colors... anybody with the ability to read could've done that. when i asked for i help i expected someone to atleast help me find a tester or something close to my shade but i was too much of an inconvenience for them to even stand up. i also needed help with what undertones i have but by that time they were trying to make themselves look busy. needless to say i did not get a foundation or anything else that i came to get bc i refuse to pay for that type of service. it's really disappointing bc some people don't like asking for help and this is the way they get treated when they do ask?! customer service can kill a business and i rlly hope somebody sees this and changes somethings. this is NOT the first bad review about customer service, hire different workers or get your worker in check
