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August 2024 by Chelsea Coston
I had a storage unit for several years here. Faithfully paid $100+ on the first of every month and constantly maintained a clean unit. I closed the account on 8/13/24 and requested a prorated amount for the remainder of the month on account of good faith business. The GM, Candi Brumley, very rudely explained that she is the higher authoritative decision maker, and would not issue that prorated amount. When I asked if the unit would be rented out this month despite being paid in full by me, her response was, “if it needs to be.” Double dipping…. I am reporting a bad faith business dispute with BBB.
Would not recommend storing here as the management seems frigid and unwilling to work with valued customers.
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November 2022 by tarressa Riley
The owner is EXTREMELY unprofessional. I’ve worked for really great companies where customer service has ALWAYS been a priority, I am always very upset when I can’t receive friendly service. I personally spoke with the owner over a very SMALL issue, & she completely went off on me. Tried to tell me that I was arguing with her for simply asking questions, trying to better my understanding. It really hurt my feelings & she has lost a almost three year customer. Shame on her & shame on owners who treat customers rude. I know by taking my small business from this company won’t hurt them, but I sure hope she changes her way of communication with customers.
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August 2020 by Bernard Wilmer
Great customer service
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May 2020 by Jackie Brumley
very nice,gated community with cameras no critter,also air
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March 2019 by Clay Ray
I have had a unit here for about a year, staff is great, facility is always kept clean. Highly recommended!!!!
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September 2018 by Nate Daines
I'm an operations manager for Vivint Smart Home, and we chose this location to store all of our security system/smart home equipment. The people here are incredibly nice and helpful! It was a breeze to get set up in one of their temperature controlled units. The staff takes a personal interest in making sure your needs are taken care of. Any time I would receive a small shipment they would bring me the boxes, and would call to notify me when larger shipments arrived. I cannot say enough about how much of a positive impact they had on our operation. Also, very safe, secure, and clean. An easy 5 stars!
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March 2018 by Justyn Lamar
Awesome facility. The grounds are always clean and Candi is helpful and really nice.
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January 2018 by Sean Landry
Beautiful, professionally managed facility. I've stored at several storage facilities and have never been to one this nice. They offer extended access hours and even have a conference room! Highly Recommended!
