-
September 2023 by Marilyn Shipman
Knowledgeable staff.But have to expect to pay a lot!
-
July 2023 by Starr Rose Leger
My husband went to pick the 8 spark plugs up after having to wait a day. (They ordered them)There were 2 wrong spark plugs. It's a good thing my husband checked them before he left. They had to reorder 2 of the correct ones. We waited another day for them. My husband finally got all 8 of the correct spark plugs for our Cadillac Escalade. Installing the wrong spark plugs could've damaged our engine and caused some serious issues. Napa should double-check everything before handing it over to the customer. The employees were pleasant throughout these 2 days, so that's a plus.
-
July 2023 by Rev. Brian Elmore
Nice friendly service with a discount.
-
May 2023 by David Reinhart
My parts guy was not up on his game went to get a bearing for a Trailer got home and it was the wrong one 23 miles back to town 1:30 later I finally find out they didn't have one . Very Disappointing
-
May 2023 by Evan Blocker
One guy was very helpful, the manager (or at least I think he was) just sat there watching videos on his phone and laughing very loudly as we were having a conversation.
-
February 2023 by Kenneth Bordelon
I use the Alexandria store here in Louisiana. And the customer service is horrible. The people that work there act like they don’t want to be there. I hate walking in the store. I know they are going to wait on me like I am disturbing them at home watching a movie. I will absolutely go to any other store when possible. Even if it’s out of my way.
-
January 2023 by Hannah Conner
Needed a new headlight bulb for my car. I thought I knew what I needed but got overwhelmed once inside the store. Friendly gentleman working figured out which one I needed and I was in & out in less than 5 minutes. Will come back for future auto part needs!
-
January 2023 by harvey decker
best part store ever fast and friendly service very professional
-
January 2023 by Mitchell Stjulien
Been around for a long time much respect
-
July 2022 by mark charrier
Great service!
-
May 2022 by Thomas Hukel
Great employees with a good deal of knowledge and willingness to find the right answer. If they don't have what you need in stock they'll be happy to order it for you. And being a NAPA rewards member is easy and actually does save you money. I average about 15% savings versus normal retail.
-
May 2022 by Lori Williams
I bought a part from here with my debit card I told the guy that the transaction will come to my phone he said ok instead of telling me I will need a receipt to return it. So I tired to go return it an he said I need a receipt ..ok it says Napa on it an I just bought it the day before ..I will never shop there again nor will I recommend them to my family an friend thanks for nothing I'm out of 30 bucks tho..
-
April 2022 by Chad Davison
Good selection of parts and tools but definetly over priced on the items I looked at.
-
March 2022 by chris carmouche
Friendly and knowledgeable staff, they had exactly what we needed.
-
March 2022 by Lionel Hudson
Another Great Place to purchase auto parts, tools, etc. I highly recommend NAPA AUTO PARTS STORE!
