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“Very friendly and ready and willing to help! There was no wait time and customer service is AMAZING! I will ALWAYS use this AT&T store for all my needs! Both Sara and Charles were AMAZING!”
“Fantastic customer service. My daughter's phone had something lodged in the charging port. The guy was able to fix it in literally 30 seconds and didn't charge us anything.”
“Extremely convenient! He had my iPhone screen changed in less than 20 minutes, even cleaned my speakers and put a screen protector on for me! Very friendly and professional! It was definitely worth the extra drive for me…HIGHLY RECOMMEND!!!”
“My husband decided to switch from at&t to verizon so we can join plans. Jasmine George was our lady, she was very helpful/ polite. She explained the phones, the plans, how much our bill would be. We decided to add the smart watch as well. She set up both watches and the phone. Merged all my apps with Netflix, u tube, etc.. that came with our new plans. I would recommend her to anyone. She is great!! Thank you jasmine! ?”
“These people are awesome, they have great personalities and are amazing at what they do!! I’ve been connected for almost 2 months by now and they have worked with me really well. If you are unsure who to connect with for a phone or a plan, it most definitely should be t-mobile on jackson st!!!!”
“The reason for my visit was Fully Resolved Because I Always Ask For Brandon Miller!!!He Is Very Knowledgeable And Informed And Always Very Helpful!!!I've been to the 3 other AT&T stores In Alexandria And Now I Only Go To The AT&T store on North Mall Drive When Brandon is there!!!I didn't tell Brandon this but I was going to leave AT&T and go to Cricket Because My Bill was Way Too Expensive But Brandon Helped me.”
“The guy who was there was a really great and honest guy. He made sure everything was working right on my phone before I left. Even made sure i didnt leave anything behind, even when he forgot to put my sim card back and got my attention just beforehand. If you have 2 of the same phone and need a screen replaced and dont need the other phone, he'll give you an AMAZING deal! Overall really good store and highly recommend getting anything you need fixed, fixed here.”
“Nate, the salesman was so very helpful and kind. I enjoyed doing business with him and AT&T. He was very confident in his job and getting me the best plan possible. Service was great and fast. Definitely will be doing all my business with AT&T on mcauthur dr.”
“I had a special problem and they helped me immensely. I cracked the screen of my MacBook Pro which isn't the end of the world but made my computer useless. The problem is that I live out of the U.S. I knew I was going to be visiting Alexandria and called them in advance and arranged to have them order the part for me so that it would be there when I arrived. They had the screen replaced the same day! Life saver for me. I highly recommend them.”
“Brought my iPhone XR here because I had broke the screen and phone didn’t work at all. He was very kind and professional and fixed my phone within 30 minutes for such a reasonable price. I’ve gone here several times and have always been satisfied with his work and how fast it gets done! Better and cheaper than appliepie repair . Thank you!”
10AM - 8PM
1410 MacArthur Dr, Alexandria
Mobile Phones
“I had an amazing experience with the customer service young man I met at this store on the 9th of January 2024. He gave me all the information I needed and then told me to call the 611 no so I could get further assistance.I spoke with Ellysa on the phone when I called 611, and it was one of the best conversations I've had with customer service on phone ever. She and the young man I met at the store (I forgot his name, but he looks asian) gave me the best service, the best answer, and the solution to what I needed. They both deserve a 5star, I tell you.My family has 5 numbers with cricket, and I am glad to be a cricket mobile family.”
“Easy to find. Quick and helpful staff. Honestly, everytime I go to the one in Pineville they rarely have what I'm looking for and refer me to this one. It was a good experience. I suggest coming up from the mall though bc from Macarthur, if there is traffic you are going to have to wait a bit to be able to make the turn. Probably bc it's right by the traffic circle.”
“If you pay a ridiculously large amount of money per month for service at one of the major carriers and you are looking for an alternative.Boost Mobile is a good choice. I usually pay seventy-one dollars a month with no hidden fees.Disclaimer: Boost Mobile is owned by Sprint. And it is difficult sometimes to talk to a real person using the 800 number.”
“Although they were short staffed, Corey and Thaxter gave me the best customer service. They were both knowledgeable about the product, and made me want to come back again. These are both great young men…”
“Fast service , unlocked phones are taking longer than expected due to high call volumes. She is nice when they come in store because if not you get a bad review. Overall I enjoy paying my bill there and getting discounts offered for VETS.”
“It is rare that I post a review comment but I am compelled to do so in regards to the Verizon Alexandria Louisiana store and particularly an employee by the name of Alexander Thomas. Mr Thomas displayed superb professionalism, knowledge, customer service, and an outstanding example of what should be replicated by others not only in his field but in any business establishment!! I cannot say enough good things about this gentleman and my hat is off to him!! Excellent, excellent excellent!Best regards,Joel Damon”
“I highly recommend Optician Sydney Roseman of Wal Mart Vision Center for her stalwart professionalism and excellent customer service. While my visitor experience was primarily engaged with Ms. Roseman's services, the Vision Center appeared to have a highly supportive, positive, and collaborative staff.”
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“I would like to compliment a young lady named ZY. I needed help to set my burner phone. No one could help me no Best Buy no Walmart nobody. I was fortunate to meet ZY. Eventhou I was not a client of T Mobile she took the time to set the phone for me.. The event took place at the end of March 2024, sorry for the delay.”