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June 2024 by LAUREN PAUL
I would give this pharmacy no stars, if i could, to be able to deduct from the 2 stars they have as a whole!! LOL VERY RUDE PHARMACY WORKERS and NOT HELPFUL OR INFORMATIVE.
I switched to another pharmacy due to the negativity and the lack of respect for their customers. Goodbye!
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May 2024 by Cheryl George
The web site says the pharmacy is open until 6 pm on Sundays. We were there to pick up at. 5:45. The place was already closed. I had to drive back to town (40 miles) on Monday When asked on Monday what time you close on Sunday the lady said 6:00. When I told her the pharmacy was closed at 5:45. She apologized. I asked if she worked on Sunday. She said no, I told her it wasn’t her fault. I won’t be trusting this Kroger’ s pharmacy again on the weekends. I’ll just hold my prescriptions until Monday and take them to the pharmacy I trust
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May 2024 by Hanna Brouillette
The staff decides when they can close the pharmacy even if it is before hours. They decided to close at least 10 minutes before the set hours. How is a customer supposed to pick up their written script if the staff decides just to close whenever they feel like it? I completely understand if you close exactly at 6 o’clock but when you close early against your own store hours, it’s is completely unacceptable. Some PATIENTS NEED their medication and it could be life threatening if they don’t have it. For the staff to just close because they just don’t want to work the rest of the day and their set work shift is disgusting for a pharmacy. This pharmacy is completely disrespectful to the patients and customers time just so they can get out of work a couple minutes early. This pharmacy makes me SICK at the thought of all the patients that need their medication but couldn’t due to the staff leaving just to go home or do whatever they want.
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February 2024 by KAREN CRAWFORD
I will not go back in here to shop. No cashiers just self checkout. Horrible service
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September 2023 by cephus
My pharmacy was bought out by another pharm which was not a preferred pharm. So, I shop around and found kroger pharmacy to be one of my preferred pharm. After reading the low level reviews, I agree that there is a serious attitude problem with this pharmacy personnel. They seems to be Impatient and careless. The employee literally hung up on me. I definitely won`t be going there !
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September 2023 by Erika W.
I'm a regular customer here because I live two miles away, I'm literally at Kroger every other day between the pharmacy, groceries and sushi bar that my family frequents. I see the same couple of smiling faces, mainly the security guard who works at night and a few baggers. The cashier's are very hit or miss so I usually go self checkout unless I need to purchase cigars for my husband, I am then left no choice but to interact with the strangeness or rudeness that entails, and 75% of time it's one of the other. This evening for example I patiently stood in line behind and instacart employee with three different orders for at least ten minutes. The register being initially used blinked out and we were all told to move to register 3. Several more minutes of waiting and I smiled and made a joke to the cashier that my order of 5 items was an easy one. She never bothered to acknowledge me or even so much as greet me or apologize for the wait or having to move lanes. I was not too concerned except that when I tried to let her know what cigars I needed to order she interrupted me and asked if I was still getting the cinnamon rolls I had left at the end of the counter and I said I was putting them back. She interrupted me again and told me to hand them to her. Third time I tried to tell her that I needed two packs of cigars she walked off with the cinnamon rolls and left me standing there talking to myself. Then she went to get the cigars and commented that was all she had, which I said was fine because that's what I had asked her for but she hadn't bothered listening to me for fear that a box of snack cakes would disappear in the 20 seconds she would need to get the rest of my order. I told her it was very rude to walk away while someone was speaking, especially since I had waited so patiently while she assisted the instacart worker and seemed very friendly with her. For no reason she was impatient and curt with me and even failed to say a word in response when I told her that she was very rude. She's lucky I didn't say it loudly enough so that the other annoyed customers who were piling up behind me could hear. Next time take your smoke break before the 6 pm rush Melanie, because you will be the cause of ppl stopping their spending money at your store bc there are 2 other grocery stores also two miles from my house that also have Starbucks and sushi bars inside.
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September 2023 by MariyaBall N.
bakery lady has no manners aint my fault you have to work on a sunday just hung the phone up soo RUDELY!!!!
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June 2023 by Chris Morris
Extremely slow to fill your prescriptions. I saw the doctor on Wed morning and on Saturday morning they still have not filled my medications. Go to another pharmacy folks.
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December 2022 by Jaime McCampbell
Helped me save money on my prescriptions! I was out of town and they helped me, so thankful!
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December 2022 by Jeff J.
This store is TERRIBLE! The cashiers are rude and don't realize it's the customers that keep them employed. They wear their fake eyelashes to look pretty but no matter what you do a bad attitude will always make you look ugly. The store needs to be cleaned from top to bottom. The restroom is totally disgusting......
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November 2022 by S B
I haved tried this pharmacy twice. Both times I was told to pick up my prescription up in two hours, and both times I returned to puck up my prescription to be told that it was out of stock. I won't be back. Horrible customer service.
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October 2022 by Adam Rhoads
I cant believe how bad the service here is. I have been trying to get a prescription filled for three days. They have had the script for almost 10 days. They are rude and unhelpful. Never again will I use Kroger. They just dont care at all.
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October 2022 by Sharon Benbow
I haved tried this pharmacy twice. Both times I was told to pick up my prescription up in two hours, and both times I returned to puck up my prescription to be told that it was out of stock. I won't be back. Horrible customer service.
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April 2022 by Lataisha Morrisette
Great shopping experience. Good price for groceries
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February 2022 by E Davis
Krogers use to be great with filling prescriptions but lately they have fallen off. For the last couple of months it has taken 2-3 days for them to fill your prescription. If they can’t handle the volume of orders they have to fill they need to give a courtesy call to the doctor or patient stating that. I guess it’s time to make a change. I’ve did it once but who wants to keep changing when u become familiar with the one you are dealing with. Just ridiculous!
