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February 2024 by Lil Z.
I tried to go shopping there on Sunday and there were no carts. I don't mean I had to hunt for one. I mean I was one of several people looking everywhere for a cart. Zero in the parking lot, zero in the shopping cart bay inside. To top it off, on my way back to the car I called my husband to tell him about it and some passing by employee must have overheard and shouted at me "So there's no carts, big deal!" Pretty soon Kroger is going to start saying "So there's no customers, big deal!"
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December 2023 by Clark O.
There are some employees that are rude and mean and some are very nice polite people willing to help they have a wide verity of stuff I love the meat department it's very good quality stuff I live in Bunkie we have one store Lyons market and they are high as heck they get over people they are over priced if you are the elderly and have no way to go shopping elsewhere you are screwed so I go to Alexandria to shop and buy stuff I need i save so much money there
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September 2023 by Erika W.
I'm a regular customer here because I live two miles away, I'm literally at Kroger every other day between the pharmacy, groceries and sushi bar that my family frequents. I see the same couple of smiling faces, mainly the security guard who works at night and a few baggers. The cashier's are very hit or miss so I usually go self checkout unless I need to purchase cigars for my husband, I am then left no choice but to interact with the strangeness or rudeness that entails, and 75% of time it's one of the other. This evening for example I patiently stood in line behind and instacart employee with three different orders for at least ten minutes. The register being initially used blinked out and we were all told to move to register 3. Several more minutes of waiting and I smiled and made a joke to the cashier that my order of 5 items was an easy one. She never bothered to acknowledge me or even so much as greet me or apologize for the wait or having to move lanes. I was not too concerned except that when I tried to let her know what cigars I needed to order she interrupted me and asked if I was still getting the cinnamon rolls I had left at the end of the counter and I said I was putting them back. She interrupted me again and told me to hand them to her. Third time I tried to tell her that I needed two packs of cigars she walked off with the cinnamon rolls and left me standing there talking to myself. Then she went to get the cigars and commented that was all she had, which I said was fine because that's what I had asked her for but she hadn't bothered listening to me for fear that a box of snack cakes would disappear in the 20 seconds she would need to get the rest of my order. I told her it was very rude to walk away while someone was speaking, especially since I had waited so patiently while she assisted the instacart worker and seemed very friendly with her. For no reason she was impatient and curt with me and even failed to say a word in response when I told her that she was very rude. She's lucky I didn't say it loudly enough so that the other annoyed customers who were piling up behind me could hear. Next time take your smoke break before the 6 pm rush Melanie, because you will be the cause of ppl stopping their spending money at your store bc there are 2 other grocery stores also two miles from my house that also have Starbucks and sushi bars inside.
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September 2023 by MariyaBall N.
bakery lady has no manners aint my fault you have to work on a sunday just hung the phone up soo RUDELY!!!!
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December 2022 by Jeff J.
This store is TERRIBLE! The cashiers are rude and don't realize it's the customers that keep them employed. They wear their fake eyelashes to look pretty but no matter what you do a bad attitude will always make you look ugly. The store needs to be cleaned from top to bottom. The restroom is totally disgusting......
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April 2022 by Lataisha Morrisette
Great shopping experience. Good price for groceries
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July 2021 by Chase Wagley
The worst pharmacy ever. They send out notifications saying meds are ready only to get the an hour after they said they were ready and find that nothing is actually ready. I am regretting my decision to buy the 70$ a year family prescription plan. I need my money back, I will be contacting corporate. Fix your computers and your foul employees attitudes.
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December 2020 by Phillip Deville
very friendly staff, very clean. and low prices on almost everything. love it
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November 2020 by Johnny Williams
AWESOME AWESOME AWESOME GROCERY STORE
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November 2020 by Yogita Patel
The Manager Ben and his crew need to learn how to talk to their customers! If there is a sale in the flyer, you need to honor it, and not threaten the customer to refuse service!
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August 2020 by Zoe E.
We wanted to use our fuel rewards for diesel, but Kroger didn't have it. We were told that Circle K would honor their rewards, but that was not right. We were very disappointed
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June 2020 by Tey Harper
A customer reported that her and her child were harassed by a white customer and staff did nothing. Instead of telling the white male to leave the establishment, they allowed him to shop while looking at the mother and child as though they did something wrong.
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June 2020 by Keta Queenb Bienemy
This location allowed a customer and her child to be racially harassed verbally. After reported, nothing was done!! Customers deserve respect while shopping!!
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June 2020 by Dominique McConduit
Would NEVER recommend. Their management did nothing to a customer and her small child who were victims of a racially charged threat. Really? In 2020? Do better. Definitely emailing corporate about this incident.
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April 2020 by Jonalyn R.
Last two grocery pick ups included actual rotten produce. I was told that I had to come into the store to exchange the produce. If I wanted to come in the store and expose myself to the virus I would have picked out my own groceries!!!
