-
December 2023 by Heather Joubert
Had a 4pm appointment with Alyssa although fairly certain that it was supposed to be Laura. Last minute appointment so I'm grateful and arrive on time. Was told she was finishing up blow drying a client. No problem. Figure 5, 10 minutes. Forty minutes later she finishes. No acknowledgement the whole time. Not even when finished. Just ignored me. If I was a walk in then ok but I made an appointment which means I value their time to make and keep an appointment. My time was not valued and I was definitely not valued as a customer. Having worked in customer service since I was a kid, I'm usually pretty patient especially if someone acknowledges it. Any sort of acknowledgement would have eased my frustration significantly. Nothing. Told the older lady who checked me in that I was leaving after waiting 40 minutes especially since I was never acknowledged and told her to have a good one. 0 out of 5 stars.
-
December 2023 by Cecilia Hernández
Personally, I loved it
-
August 2023 by Crystal Wood
Ms Katie is the best!!! She gives amazing haircuts to kids and grownups !!! She gets you in and out in no time !!! Her haircuts are amazing!!!! Go see Ms Katie y'all !!!!!
-
August 2023 by Silbya Bennett
My daughter's hair is soooo..... thick and waves mixed with curls can leave her hair in knots. Katie took good care of her and was polite and very helpful in getting her hair layered and thinned some. We will be back to see Katie in the future.
-
June 2023 by Tanya Dejean
Adam is an amazing artist with his scissors. Glad to have him back in our area ..
-
March 2023 by Reba Miller
Booked appointments several days in advance only to be cancelled at the last minute for one of them. Because their 1:00 had booked online and then had to go get products, she called me at 1:20pm and acted like it was no big deal to cancel and ask me to reschedule. I'm sorry, but if you're not ready at your appointment time, then you should have to reschedule. I wish I could give 0 stars. Don’t book with Jhada Story, she won’t value your time or business.Service: Hair coloring
-
December 2022 by Anwar Hamad
Worst experience of my life. Never have I wrote a bad review about anything. My Hair stylist Amy had no clue what she was doing. Worst thing about it was she was getting frustrated when I the customer was explaining what I wanted. She continued to have a bad attitude and overall bad energy. Would not recommend this place to anyone
-
October 2022 by Donna Malone
Judy Dixon is the greatest.love my haircut.great price
-
September 2022 by Christey South
Mrs. Karen has a new customer! My mom and I both go to her now! Superb hair work!! Thank you!!
-
December 2021 by pam c.
I go to the pick up line after ordering online and it is chaos every time. I'm waiting in line watching literally four cashiers standing around one register trying to figure out what to do. Meanwhile the line has literally 15 people in it. There is no customer service in this store except one person. I don't know his name but the last time the line was long he told me he could get me over in shoes. He was an older African American man and he was fabulous!!! Very helpful and very nice. The other employees could learn from him. His attitude and his smile made all the difference. Do better JC Penney. I spend enough in this store not to get better service!
-
December 2021 by Teresa Foshee
Ms. Judy is awesome!
-
December 2021 by Will Parsons
Customer service is ok manager and workers are nice. But if your a man looking for a quick easy hair cut don't go. I I walked in with almost 3 inches of beard and walked out with a quarter inch because the stylist decided to hack on it. Hair cut was horrible and manager had to fix it. I'm gonna stick to the barber shops from now onService: Haircut
-
November 2021 by M
It's just terrible. Had my hair burned and fried and she cut off 5". I was sad with my hair for about a year afterwardsService: Hairstyling
-
May 2021 by Christian Bremmeyer
Love this salon, very professional and friendly.
-
October 2020 by Luckys new Family
Mean manager
