Dillard's at Alexandria Mall is a department store offering a broad selection of merchandise, including clothing, shoes, handbags, accessories, cosmetics, and home selections from national and exclusive brands. The store provides an experience that can feel like going back in time to a classic department store. It is known for selling high-end, good products that are built to last, though some note the prices can be pricey. Customer service experiences vary. Many staff members are described as very helpful, with excellent service and deep knowledge of products, contributing to a clean environment. Specific associates are highlighted for going above and beyond, being sweet, nice, respectful, and speaking to customers like they matter, making the shopping experience easy. These positive interactions are contrasted with mentions that not all associates treat customers with such respect, indicating inconsistency. Overall, for many shoppers, the store does not disappoint, offering compelling style, service, and value.
I was looking for clearance items but had came much too late. I have gotten great deals on mark down items in the past but these days if getting less and less likely with how expensive everything is. I still love Dillard's. This is where I love to shop for my grandson and he stays very sharp
September 2024
If you need a suit, go see David. He's great at helping you manage your look from start to finish. First suit I've ever owned and he made it so easy.
June 2024
I’ve been a Dillards shopper since I was a little kid. I’ve always gotten my clothes and paid a couple dollars more just because I know that they are going to last forever. The staff were very helpful.
