Advance America is a trusted financial services company offering fast and easy personal loans, payday loans, and cash advances online or at their Alexandria, LA store. They provide solutions for unexpected bills, emergencies, and short-term money needs, and also offer Western Union services. The business has an A+ BBB rating and a 5-star Trustpilot rating. Reviews for the Alexandria location consistently praise the staff. Employees are described as helpful, knowledgeable, fast, and courteous, with impeccable customer service. Specific highlights include their professionalism, patience, and friendly personalities. Customers note the staff works as a team, directs transactions smoothly, answers questions thoroughly, and makes them feel welcomed warmly. Many express intent to continue being long-time customers because of the excellent service.
Mr. Ken was very knowledgeable and quick. I highly recommend him.
May 2026
Customer service was excellent They are very helpful
May 2026
The staff was very polite and helpful Yvette was able to help me and both Yvette and Ken gave me a warm welcome upon entering. I was impressed by the waiting area and nice furnishings.
