John Ward Ace Hardware is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the prompt assistance upon entering and the welcoming, laid-back atmosphere. The staff, including knowledgeable specialists like Amy, go above and beyond to help with questions and projects, making customers feel comfortable and cared for. The store is highly recommended for its helpfulness, especially in paint and hardware needs, and is considered a great place to shop with a helpful and hospitable team. Many customers enjoy browsing the store, and some travel from afar because of the outstanding service. The store also shows appreciation for veterans and maintains a positive, supportive environment. Overall, John Ward Ace Hardware is a trusted, friendly, and helpful shopping destination with dedicated staff committed to customer satisfaction.
