-
February 2024 by B Raheem
Sugar Mill was a quiet, up to date, and clean place to stay in Addis for the time I was there. The staff was always friendly and helpful. Maintenance responded to requests promptly. There were some property maintenance concerns but they were eventually addressed. Aisha Matos made my end of lease experience easy and hastle free.
-
February 2024 by angeles carrizo
Excellent
-
February 2024 by Lawrence Montgomery
Great job ?
-
February 2024 by Sheryl Mays
I had 2 small problems with my apartment when i move in Ms. Andrea the assistant manager.Took care of my problem right away
-
February 2024 by Justice Green
I met with Andria Hilton and she was awesome. Explained everything very well and definitely made me excited about continuing the process!
-
February 2024 by Hyperlink Connect
Great hospitality and information provided by Andria! I’m hoping to make it home soon.
-
February 2024 by Shunder Joseph
Move in was easy from start to finish! I love my new home and community ?
-
January 2024 by Esdron
I want to give a BIG SHOUT!!! out to AISHA MATOS for doing a excellent job at Sugar Mill. You deserve a Raise your attitude was great!!!
-
January 2024 by Kayla Crochet
The staff is amazing and very helpful with any and all questions you have!! For being a first time renter the helped guide me through my entire process with grace and patience. I will definitely recommend this facility to anyone!
-
January 2024 by Robert Greif
Moved in feb 2020, great experience to start. But, I soon found out how bad it would be. Problem is, Sugar Mill is one of the nicest complexes on the west side. But, management is terrible! Call if you need something? No answer! Leave a message for them, no answer!! Let your rent be a day late, they’d call! Continued with new management company. New management company couldn’t even provide me with a new lease, after 4 different people from the office called, and I called multiple times asking for one. Gate situation was terrible, could never get both sides working at the same time. There’s a big hole in the parking lot that they just put a cone in. Would NOT recommend as a place to live!
-
October 2023 by Chiba
Terrible management. Maintenance was just fired for stealing and drugs on premises. Took several months to get a lease signed after moving in. Also the charges on my account are consistently incorrect. Management is no help. If your living on this side of the river, live at Sweetwater Apartments. They are a much better option.
-
October 2023 by Jasmine Bernard
Sugar Mill is so full of it! I’m over them! Nobody responds. Very unprofessional. They’re ridiculous. SugarMill Owner if you see this I have contacted corporate!
-
August 2023 by gabriel becker
Me and my girlfriend set up an appointment for a tour of an apartment we were interested in and no one showed up. We waited for an additional 30 minutes thinking maybe they were on lunch. We called the office number multiple times but they don’t even have a voicemail set up. While waiting outside a guy who lived there recommended we don’t move in because, as he said, there’s no upkeep and he can never get ahold of the office. We got right back in our car and went across the street.
-
August 2023 by wanda jenkins
I have a water leak under my kitchen sink mold in cabinet put in maintenance order haven’t heard from no one yet!!!! Seen manager she is aware of the problem still nothing done pay my rent every month on time been living here 6months an can’t get no repairs done I refused to live under these Un Healthy Conditions!!!! I Need To Talk To Someone Professional Immediately!!!!! ?????
-
August 2023 by Genesis Guillory
Booked an appointment for a tour, showed up 10 minutes early. There was a sign on the door that said the leasing office was open but the door was locked and no one seemed to be there. Called the number to the leasing office multiple times but no one picked up. Probably should have read the reviews of this place before even trying.
