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February 2024 by Bubbleintrouble Martin
The car ? wash is very seldom working properly, which causes them to shut down at any time of day ? I do not recommend this PitStop Car wish location.The one in Denim Springs operates very well.
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February 2024 by Elise Rabke
I have been sitting here waiting since 7:55 this morning for the car wash to open at 8. It is now 8:15 and the workers still have not opened the wash or even turned on the vacuums… very disappointed. I’ve always trusted Pitstop with washing my vehicle, just not happy with how lacking the need to open on time is.
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January 2024 by Rachel Abadie
DO NOT GO HERE UNLESS YOU WANT YOUR CAR RUINED!!!Had my car washed here on December 11th.Completely stratched up my car from back to front.Filled out an incident report that day and was told by the manager that they would fix it. I have called corporate numerous times (they have even hung up on me!), I have went to the location more than 5 times and there hasn't been a single action taken by either the site manager or the district manager. I was told by the site manager I would hear back from DM by January 3rd. It is now January 22nd and still havent heard anything back from them. Not a single person has reached out to me. Called corporate again and they stated that the District Manager cannot get in contact with the site manager. So now corporate is just waiting to here from the site manager, Dylan Latiolais. Please contact me.
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November 2023 by Jasmine Paynes
Clean facility with effective vacuum cleaners. However, I found the $25 minimum charge for a car wash to be on the expensive side. While the service was good, it didn't quite justify the price tag of $25 or more.
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May 2023 by Millie N.
Discovered that I was being billed $34.95 per month for car washes. I didn’t think I had signed up for a monthly subscription. I called the contact phone number and left a message. Olivia called me back within the hour, was able to find my account after several attempts and was able to cancel my subscription. Very friendly and took care of my request. I like the car wash. Have never had a problem. Will definitely use them again since we now have a brand new station in my hometown.
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March 2023 by April Leonard
The car wash, washes your car really well but it’s constantly broken. I pay $35 a month for a car wash and I can’t wash my car when I need too and I use my car for business. I’m definitely think about canceling. I’ve never had this problem at Bennys.
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March 2023 by Glenn Barnes
It is very nice when it is open; however, half of the time that I drive over there it is closed.. no sign, no explanation.Service: Vacuuming
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March 2023 by Cheyenne Miranda
Went through in my Suburban, the entire back wasn't washed still dusty and all.
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March 2023 by Allyson A.
Ollie's was closed on a Sunday morning when website stated it was open. I was very disappointed
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March 2023 by Jeanne Landry
My first time there since it changed owner/names and it was a horrible experience. I won't be back.
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February 2023 by Dylan Coon
No problem with the physical location. My problem is the customer service on the phone number. Refusing to cancel my service saying (we cant find your account) sure don't have a problem finding my account to pull the money out though.
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January 2023 by shane Tr
I have used his location over the years and was pleased with it till recently. My vehicle was damage and it took them over a month to email me saying they declined my damage claim. I have tried to remain a customer of this business, but the lack of customer support and refusal to fix damages to my vehicle.I just can’t justify making repairs on my own and still use their product because it may happen again and I’ll be stuck with more damage. If they would have made the repairs, I would still be a customer today.I have reached out to corporate office asking for a video but I have been declined on that as well.UpdateThank you for responding. It took your office over a month to even email me. I wish your office would have at least communicated with me on the process and shown me video of the truck entering and exiting the washbay because I can promise you I did not have the damage on my truck before hand.I looked over my truck at the clean out area, and I did not have the scratches on there. I do not see how your cameras missed that because it’s pretty obvious.
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November 2022 by Michael Cedotal
Good place. Workers must of rode the short bus to school
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November 2022 by Local Boy
This place has went down hill after the name change ,Them lil boys working there don't smile they not paying attention,i used to pay every month for car wash but my pass stop working and i couldn't get any one to fix it
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October 2022 by Vickie Rigsby
I went today to Pit Stop today & got the $25.00 wash. Only the right side if my car got the best cleaning, only tried right side got the tires cleaned & I tried 3 different vacuum s before finally giving up & leaving. I do not recommend this car wash any more, it has become about the money & NIT the service that it once was when it was Ollie's. Same your time & money, DON'T GO!Service: Vacuuming
