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February 2024 by Nicole C
Bank teller immediately rude upon answering phone and snippy when answering questions- think her name is LauraMitzi also snippy when asked a question- unprofessional
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October 2023 by Rhonda Meral
Horrible customer service - the ladies that work there are very lazy and matter of fact- we will be closing our account and moving money elsewhere -
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September 2021 by Boho Dad
Whatever you do, don't ever try to go into their bank lobby to deposit your rolled coin change into your account. They'll be extremely rude to you and treat you like you're on fire.
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October 2020 by Dylan Lacoste
Went in to drop money into my account,was told my account had been inactive too long they had closed it and kept my money. They had the nerve to ask if I wanted to open a new account
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October 2019 by Mckae Moore
Absolutely disgusting employees. Completely rude and inconsiderate considering this is a small tight community. We bank there and will be changing in the future. So sad to see such a good community bank being ran down by grumpy rude older women. Same rude lady in all the other comments below. Something needs to change with her or in her heart.
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September 2019 by snug bug22 (snugbug22)
my Dad has been banking at cb&t for over 40 yrs. they know him by name and help me keep track of his finances. he has dementia so extra help is greatly appreciated!
many thanks to all the tellers for their neighborly assistance!
cb&t owns the parking lot and has every right to keep that space open for their customers. public parking is for the rest of the community. plenty of parking is available on the street and in front of town hall.
come on y'all: please be polite and walk a bit further, if needed...
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July 2019 by Tara Chahoc
I've been banking with them for probably about 10 years. I just have a simple checking account, I've never had a problem with my money or anything in those guide lines. BUT pretty much everyone that works there are rude.
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March 2019 by Susana Mejia
my Dad has been banking at cb&t for over 40 yrs. they know him by name and help me keep track of his finances. he has dementia so extra help is greatly appreciated!
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February 2019 by Will Preble
I've only had good experiences here. Easy online account management, low rates on loans, and they've been responsive to any issues that come up. Mitzi is very sharp and helpful. I plan to be banking here a long time.
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October 2018 by James Wicks
Whew don't do business with this bank. I had deposited a check on Thursday 5pm at the Covington Branch, I got frustrated when I found out funds wouldn't be available til Saturday. I read on their policy that $200 would be made available the First Business Day so I stopped by with the policy in hand and was immediately met by anger.
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October 2018 by Rachel Wicks
We just moved here and opened an account with this bank. Already had multiple problems with deposits and posting payments etc. They have a very shady definition of "first business day". Manager is extremely unprofessional. It is extremely difficult to access your own money after deposits.
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September 2018 by John P
They have always been helpful. And have saved me a lot of money over the 30 years I have been banking with them
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June 2018 by heather hyde
I ate at the abita cafe today. When one of the banks workers came in there and was screaming at the top of her lungs for someone to move their car. VERY UNPROFESSIONAL!! When I called to speak to a manager at the bank, to fill them in on the way their staff acts out in public, I was put on the phone with Missy. She is also VERY RUDE. And hung up on me. I don't bank here. Nor will I EVER!! That is NOT how people of this town should act. And probably why the bank is losing business. Missy you are RUDE and I'm shocked that this behavior is tolerated.
